Operations Coordinator Daily/Weekly/Monthly Tasks

Weekends: Saturday/Sunday:

• Respond to emergency work orders within 30 minutes
• Nonemergency work orders: Notify tenant we have received their work order and that we'll address repairs on Monday. Leave the initial troubleshooting + vendor assignment for the MC to pick up on Monday.
• Respond to all inquiries to info@ and leasing@ emails
• Send 'Application Received' notifications to applicants + agents anytime we receive new apps on Saturday/Sunday. Launch Basecamp 'Processing Application' task list and check off the "application received email" tasks once you've sent them.
• Complete any leftover utility bill pays.
• Sunday before signing off for the day: Send a summary report of items handled over the weekend to all@, so the rest of the team can pick up any action items

Weekdays: Mon/Thurs/Fri:

• Support weekday operations in whatever capacity is needed. Check in regularly with the other team members and ask them to hand you tasks in BC.
• Each Monday EOD:
  • Set up OOO autoresponder notifying outside parties that you're unavailable Tues/Wed
• Note: Operations Coordinator is not responsible for any maintenance work Monday through Friday.

All Days:

• When time-sensitive priorities do not exist, work on special projects.