Intoducing Treaty Oak Properties -Template
Hi XXXXXXX-
I hope you're doing well! I am writing to introduce ourselves - Treaty Oak is taking over property management for the XXXXXX.
Treaty Oak will be your contact moving forward!
IMPORTANT NEXT STEPS - PLEASE READ ALL!
+ You will receive a portal activation link shortly, where you will set up your tenant portal and pay your security deposit of $XXXXX. This will hold the property for you and it MUST BE PAID WITHIN 24 HOURS OF LEASE SIGNING. See below for instructions on HOW TO PAY YOUR DEPOSIT!
+HOW TO PAY YOUR SECURITY DEPOSIT: You will receive a link/invitation for Tenant Online Portal Activation. Please activate your account and go to Payments > Pay Now > Create a One Time Payment. Please submit $XXXXXX as a one time payment. We will apply this in your tenant ledger appropriately as your security deposit(s). There will not be a CHARGE for the security deposit until after you have submitted the payment. *If MORE THAN ONE PERSON is contributing towards the security deposit, then each individual tenant will need to activate their tenant portal and 'Create a One Time Payment' for their portion of the deposit(s).
+ This tenant portal is where you will pay your rent, as well as submit maintenance 24/7 maintenance requests! It is extremely important that you set this up now.
+ Key location/access will be emailed to you on your lease commencement date at 12AM.
We look forward to having you as a tenant!