11408 Tedford Street: Otter AI

https://otter.ai/u/m9z-CDShRE3HeZ0zA1wfPqKtn78?view=summary


OVERVIEW


Speaker 3 discussed their experience with moving into a new home, mentioning a $3,000 deposit and noting various functional issues such as a malfunctioning kitchen light, a gas line for a washer, and problematic blinds. They also highlighted the absence of a trash can and a compost can full of trash for weeks, which Speaker 2 suggested contacting the City of Austin to resolve. Speaker 2 provided instructions on locating air filters and electrical panels, explained the warranty on appliances, and outlined responsibilities for pest control, yard maintenance, and cosmetic issues. A one-time maintenance inspection will be scheduled in the future.


ACTION ITEMS


[ ] Arrange for the removal of the full and potentially hazardous compost bin.

[ ] Locate and check the air filter and electrical panel in the home.

[ ] Follow up with the tenant by the end of the day to provide updates on the action items.

[ ] Take photos of the property for reference and documentation.

[ ] Submit a work order through the portal to address the kitchen light issue.

[ ] Reach out to the City of Austin to set up trash and recycling services.


OUTLINE


Discussion on Home Functionality and Deposit

  • Unknown Speaker inquires about the move and Speaker 1 mentions working for 15 days straight.
  • Speaker 2 asks about any functional issues with the home, and Speaker 3 mentions a $3,000 deposit.
  • Speaker 2 advises taking photos of any cosmetic issues and filling out an inventory and condition form.
  • Unknown Speaker mentions a metal key sticking out and Speaker 3 talks about a kitchen light turning on and off.

Addressing Specific Home Issues

  • Speaker 2 suggests submitting a work order for any issues, including a gas line and electric washer.
  • Speaker 3 notes issues with blinds and locks, and Unknown Speaker mentions a piece of a plug.
  • Speaker 2 offers to send someone to fix the blinds and locks, and Speaker 3 mentions a rough track on the blinds.
  • Speaker 3 points out the lack of a trash can and a compost can full of trash, which has been there for weeks.

Trash and Maintenance Concerns

  • Speaker 2 suggests checking trash pickup days and reaching out to the City of Austin for trash cans.
  • Speaker 3 mentions the trash can issue was present when they saw the house initially.
  • Unknown Speaker and Speaker 2 discuss the compost can and the need to get it taken care of.
  • Speaker 2 offers to check the trash pickup days and mentions the need to clear out a covered area.

Home Maintenance and Appliance Warranty

  • Speaker 2 asks about the air filter location and explains the need to change it every 60 to 90 days.
  • Speaker 2 locates the electrical panel and explains how to flip breakers if needed.
  • Speaker 2 mentions that all appliances are under warranty except for the fridge, which is brand new.
  • Speaker 2 outlines responsibilities for pest control, yard maintenance, and cosmetic issues, and mentions a one-time maintenance inspection.

Final Remarks and Next Steps

  • Speaker 2 offers to check the items mentioned and provide updates by the end of the day.
  • Unknown Speaker thanks everyone and wishes them a good rest of the day.
  • Speaker 2 reiterates the importance of documenting any issues and submitting work orders.
  • The conversation concludes with a focus on ensuring the home is in good working condition and addressing any outstanding issues.

FULL TRANSCRIPT


Unknown Speaker  0:01  

How you doing today? Well,


Unknown Speaker  0:05  

how's your move been so far?


Speaker 1  0:13  

Taking vacations. So I've been working for like 15 days straight. Oh, no, I'm sorry to hear that. Yeah, plugging


Unknown Speaker  0:22  

along. I done that


Unknown Speaker  0:24  

I can awesome. Happy to hear it. Hello.


Speaker 2  0:29  

Were there any items that you noticed functionally about the home?


Speaker 3  0:33  

So I'm not sure, like, what kind of sticklers there are for the deposit, but I did do like, $3,000 worth of deposit, so I just want to make sure, yeah, absolutely, like, this thing


Speaker 2  0:50  

is staying, yeah, just with those sort of kind of cosmetic items you'll just take, make sure that you take pictures of them, notate it, you'll fill out your inventory and condition form, and then you'll be able to send that into us. And then the pictures are just for your reference. Okay, so I've, I've already gone through the whole property and taken photos of everything, so we have a recollection of what the property looked like before you moved in. Okay, so just go ahead and definitely take those photos for your own reference. Okay,


Unknown Speaker  1:22  

there's a metal key sticking out of here


Unknown Speaker  1:27  

for all these reasons. I want to grab it for sure.


Speaker 2  1:32  

Yeah, let me see if I have something to grab that with.


Unknown Speaker  1:40  

You all know those tires are purple


Unknown Speaker  1:49  

handles. Hold on. She's a little escape artist.


Speaker 3  1:54  

Come Here, Ethel, you little devil, you The You you


Unknown Speaker  3:20  

a piece of A plug.


Speaker 3  3:42  

It's not why. But the other day, the kitchen light was turning itself on and off. The bulbs around to see those maybe the bulb, but now they're all acting fine.


Speaker 2  3:54  

So, okay, yeah, if something does come up surrounding that, definitely submit a work order through the portal and we'll be able to address it. Okay? And then


Speaker 3  4:06  

I'm assuming this down here is like a gas line,


Speaker 2  4:11  

yeah, so there's both the option for electric or gas for your washer, so you'd be able to either hook it up to the gas line, if it is a gas washer, but it looks like you have no you have an electric


Unknown Speaker  4:23  

washer. I think the jars gas or something.


Unknown Speaker  4:29  

One of them's gas, yeah, okay.


Unknown Speaker  4:34  

Then these blinds,


Speaker 2  4:38  

okay, and see how it's like, yeah,


Unknown Speaker  4:43  

let me get a picture of that real quick.


Speaker 3  4:50  

And then can you also show that the blinds themselves, even if that gets fixed, that they're warped. Oh,


Unknown Speaker  5:01  

is it just because they're and


Speaker 3  5:06  

then I don't think this locks like you can do this, like you can if you try hard enough, it's not really working. But also, this doesn't really Lock. It doesn't seem like you how


Unknown Speaker  5:59  

was I just not


Speaker 2  6:16  

closing. Might not be aligned. We can definitely send somebody out to address. This is


Unknown Speaker  6:31  

your daughter. She's fine. Do


Unknown Speaker  6:40  

options on allies


Unknown Speaker  6:52  

and technology.


Unknown Speaker  7:02  

Surrounds, okay. Are there any other items?


Speaker 3  7:07  

And then you can feel how rough that is on the track, right? That matters is that something that's just gonna get worse?


Speaker 2  7:16  

I don't think it will get worse. I think it would probably just stay the same,


Speaker 3  7:21  

okay? And then we don't have a trash can. There's only two recyclings. There is a compost can, and it's full of trash, and it's been there for weeks. And no, I guess the trash guys aren't gonna pick it up because it's composting.


Speaker 2  7:40  

I We can definitely check your trash days and


Speaker 3  7:44  

see, but it's been out there, like on the curb for weeks, and the trashmen aren't picking it up. Okay? And it was full of trash when I came and saw the house to begin with, like the last tenants, or whoever, okay?


Speaker 2  8:00  

Sure. And in terms of getting trash cans and things like that, you would need to reach out to, I believe, City of Austin, because when you get your trash and recycling set up, they would be able to provide those. Jake, stop you


Unknown Speaker  8:40  

it's cold. God knows


Speaker 2  9:01  

what okay with that. We can definitely check the days that they do come and pick up compost.


Unknown Speaker  9:07  

We won't pick that up because it's not compost.


Speaker 3  9:18  

It's really heavy too. It feels waterlogged, and I don't want to have to put


Unknown Speaker  9:24  

gloves on and I don't know what's in there. You know what


Unknown Speaker  9:26  

I mean? Right? No, I understand.


Unknown Speaker  9:29  

We see, we can see if we can get that taken care of. You.


Unknown Speaker  9:59  

So this building


Speaker 2  10:02  

we don't have access to correct but this other one correct in here.


Unknown Speaker  10:22  

I that needs to be cleared


Unknown Speaker  10:39  

out, okay, also, if they can


Unknown Speaker  10:44  

just see how that's like, covered in dirt.


Unknown Speaker  10:55  

Okay, let's see what it can be done. Okay? And I think that's it.


Unknown Speaker  11:22  

All right, well, I can just run through my spiel real quick.


Unknown Speaker  11:27  

So do you know where your air filter location is? I didn't


Unknown Speaker  11:34  

know that one. Both ways. Should we check this out?


Speaker 3  11:41  

I mean, I even know this one opens, but it seemed like It's I


Unknown Speaker  12:20  

don't think this one wants either.


Unknown Speaker  12:22  

Okay, we can get that looked at.


Unknown Speaker  12:27  

Do you know where your air filter is? No


Speaker 2  12:48  

it. So your air filter is going to be located over here. You're going to have two different filters, and it's going to be written on the side what it is. So those will be needed to be changed out every 60 to 90 days. And do you know where your electrical panel is? I believe that is on the side of the house. We can definitely check that out.


Speaker 2  13:22  

Do Jake, so it's right here. So if anything were to trip, you'd be able to flip your breakers and things like that. So all the appliances are under warranty, except for the fridge, the washer, dryer, yours. So if anything were to happen to the fridge during the term of your lease, we would send somebody out, but it would be at your expense that fridge is brand new, so we don't expect that to happen. Moving forward, you're responsible for pest control and yard maintenance, any sort of cosmetic issues that you find, we won't come out and fix, but anything functional, we'll address. And then there's going to be a one time maintenance inspection that's going to be later on, and they'll reach out to you three weeks in advance, and then it'll be at your convenience. Okay, that's cool. All right, I'll go check on these items and see if there's what can be done about them, and I'll try and let you know by today.


Unknown Speaker  14:19  

Okay, thank you. Have


Unknown Speaker  14:21  

a good rest of your day. You.


Transcribed by https://otter.ai

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