GFCI Reset Process + Template

If a tenant notifies you of an issue that may be related to the GFCI outlets, here's how to proceed.

The following is an image that you may want to attach for the tenants to help them identify the GFCI outlets.

First, the tenant should just try to reset the breaker. Send the following template:

Subject: GFCI Outlet Reset

Recipients: Tenants, Maintenance Coordinator

Hi {{TENANT NAME}},

We're terribly sorry about this issue. As a first step, can you please try to reset the GFCI outlets?

These are usually located within 6 ft of water in bathrooms, exterior (front/back porch) and garage. It will have 2 buttons, a test and a rest button. Push in the reset button, if you don’t hear the click, push in the test button and the reset. If this doesn’t’ work, try resetting the breaker.

Steps:

1. Identify the Circuit: Note which area or appliance loses power when the breaker trips.

2. Check for Overload: Ensure the circuit isn't overloaded by unplugging some devices and resetting the breaker.

3. Inspect GFCI Outlets: Check for tripped GFCI outlets, especially in areas like kitchens, bathrooms, and garages. Reset them if needed.

4. Test for Faulty Devices: Unplug devices connected to the circuit, then reset the breaker. Plug devices back in one by one to identify any faulty equipment.

5. Examine the Breaker: If the breaker trips frequently even after reducing the load, it could be caused by a wiring issue or a worn-out breaker.

If resetting all of them doesn’t work, let me know and well send a vendor. 

If the tenant completes this and the issue is not resolved, then proceed to send a handyman. Don't send an electrician; a handyman is able to fix this much cheaper.