Inheriting Tenant Occupied Property

Additional Steps and Items for Onboarding TENANT-OCCUPIED properties, carrying over to TOP:
  • LC: Collect the following documents
    • Lease and any supporting addendums (inventory and condition form)
    • Security Deposit and Pet Deposit (from owner or previous property manager)
    • Tenant Contact Info
  • LC: Assign Tenant Onboarding to APMHELP - DO NOT CHARGE LEASE FEE - SEND TENANT LINK TO SET UP PORTAL
  • LC: Ensure NSF and Late fees are updated according to the inherited lease and NOT TOP terms
  • LC: Send Change of MGMT Notice via email and USPS (not Certified)
  • LC: Send INTRODUCING TOP Notice via email and USPS (not Certified)
  • OSM +MC: OSM meet with handyman to perform the TX Property Code Walk-Through
  • MC: Schedule with TENANT and Chastity the Rekey
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