Dishwasher Not Working (Troubleshooting Before Vendor Dispatch)

✅ Purpose:

To ensure that staff troubleshoot the most common issue related to dishwashers not powering on—typically caused by the wall switch being turned off—before assigning a vendor.

📌 Scenario:

New tenant reports the dishwasher is not turning on.

🔍 Troubleshooting Steps:

  1. Check for wall switch – Ask the tenant to check for a switch near the sink or garbage disposal. This often controls power to the dishwasher.
  2. Confirm switch is ON – In most cases, the dishwasher will work once the switch is flipped on.
  3. Proceed only if confirmed – If the tenant confirms the switch is on and the dishwasher is still not working, proceed with assigning the appliance vendor.

📨 Tenant Message Template (Email or Message):

Subject: Quick Troubleshooting – Dishwasher Power

Hi [Tenant's Name],

Thanks for your maintenance request regarding the dishwasher.

Before we dispatch a repair technician, could you please check whether there's a wall switch near the sink or garbage disposal that controls the power to the dishwasher? In most cases, simply turning on that switch will restore functionality.

Please let us know if this solves the issue. If not, we're happy to proceed with next steps.

Best regards,

[Your Name]

Maintenance Coordinator

Treaty Oak Property Management

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