Winterizing Property Workflow:

1. Email Communication:

• The maintenance coordinator sends a mass email to all tenants regarding winter weather preparation.
• Winter Weather Prep email.
• Ensure the email provides clear instructions and reminders for winterizing tasks such as protecting pipes, clearing drains, and other essential winterizing actions.

2. Text Communication:

• The maintenance coordinator sends a mass text to all residents and tenants with a reminder about the winter weatherization procedures.
• Winter Weather Prep text message

3. Vacant Unit Review and Work Orders:

• The maintenance coordinator issues a list of vacant units to the handyman.
• Work orders (WOs) are created for handyman services to perform necessary winter weatherization tasks in each vacant property.
• Tasks include but are not limited to
  • Insulating pipes (covering hose bibs)
  • Turning off water to property
  • Turn the heater on to at least 65 degrees.
  • Open sink cabinet doors to allow heat into pipes.
  • Drip faucets
• Handymen are dispatched to complete these tasks before the onset of winter weather.

4. Follow-up and Monitoring:

• The maintenance coordinator follows up on completed tasks to ensure all units have been properly winterized.
• Any additional issues or special requests are addressed promptly.