710 Arrow Point Dr #16: Otter AI

https://otter.ai/u/qMH2QoQkROJVR8MkUQRfChzU20U?view=summary


OVERVIEW


The conversation revolves around maintenance issues in a residential property. Speaker 1 reported mold issues and sent emails but hasn't received a response. Speaker 2 plans to address these concerns and mentions the need to change the air filter in the attic every 60 days. Speaker 1 also noted the need to replace AA batteries and mentioned sending emails about these problems. The water heater, located outside, has been beeping and not producing hot water, which Speaker 2 suggests might be due to a reset issue. Speaker 2 advises on the potential lifespan of the air filter and the need to locate the electrical panel and mentions the importance of hot water functionality.


ACTION ITEMS


[ ] Submit maintenance request for mold and window issue.

[ ] Replace air filter.

[ ] Check water heater and address beeping issue.

[ ] Reset air filter sensor.

[ ] Follow up if water heater issue persists.


OUTLINE


Maintenance Requests and Mold Issues

  • Speaker 1 mentions sending a request for maintenance due to mold on several events and has also sent emails but hasn't received a response yet.
  • Unknown Speaker inquires if photos were submitted with the request, and Speaker 1 confirms they were sent via email.
  • Speaker 2 agrees to discuss the mold issue and asks if there are any other problems.
  • Speaker 1 describes an incident where a window snapped off while opening or closing, indicating it might be related to the mold issue.

Air Filter and Maintenance Portal

  • Speaker 2 explains that there is an air filter in the attic that needs to be changed every 60 days and mentions it is one of the larger filters.
  • Speaker 1 notes that the filter needs to be replaced and mentions sending emails about the issue but hasn't submitted it through the maintenance portal yet.
  • Unknown Speaker checks the air filter and suggests it might not have been reset properly, requiring a reset on the sensor.
  • Speaker 2 clarifies that the filter doesn't just need to be replaced but also reset on the sensor.

Electrical Panel and Water Heater Issues

  • Speaker 2 mentions that the electrical panel is located somewhere in the house and asks if anyone knows its location.
  • Speaker 1 brings up the issue of the water heater not getting hot and mentions sending a maintenance request for this problem as well.
  • Speaker 2 asks if there has been any beeping sound from the water heater, and Speaker 1 confirms there has been a beeping sound since they moved in.
  • Speaker 2 advises that the water heater is located on the exterior of the property and suggests resetting it if the beeping sound persists.

Final Remarks and Follow-Up Actions

  • Speaker 2 advises that the water heater should be heating up again after resetting it and asks to be notified if the beeping sound returns.
  • Speaker 1 confirms that the water heater is now functioning properly and thanks Speaker 2 for the assistance.
  • Speaker 2 concludes the meeting by asking if there are any other issues to discuss and offers to run through a spiel if needed.
  • Unknown Speaker and Speaker 1 confirm there are no other significant issues to address at the moment.

FULL TRANSCRIPT


Unknown Speaker 0:00

I think it's like pops out.


Unknown Speaker 0:42

Put something up here or not. Yeah,


Speaker 1 0:50

that's about doors and stuff. We already sent, like, a request for maintenance for mold. So there's, like, quite a bit of mold on, like, a few events, okay,


Unknown Speaker 1:00

yeah, I can take, did you submit photos of the I did?


Speaker 1 1:05

Okay, I sent, like emails and stuff too. I haven't heard anything back yet. Okay,


Speaker 2 1:10

perfect. Yeah, I'll go ahead and have a conversation about that and see what we can do. No, in the window. What?


Unknown Speaker 1:24

Oh, when we're like,


Speaker 1 1:27

we're opening, or, I think he was closing or opening the window, but that's just like, it kind of just like, snapped off. Okay, so is there anything else,


Speaker 2 1:49

okay, cool, yeah, if there's nothing else, I can just run through my spiel real quick and then get out of here. Do.


Unknown Speaker 2:08

So, do you all know where your air filter is located? No, let me think


Unknown Speaker 2:19

this might be it in,


Unknown Speaker 2:24

yeah, I think this one


Speaker 2 2:29

so there's, there'll be a unit in the attic, and there'll be, like, a filter that would need to be changed out. And I think with, it's probably one of the larger filters, and that would be needed to change out every like 60 days


Unknown Speaker 2:43

also. So actually,


Speaker 1 2:47

when we came in, it was saying that the filter does need to be replaced, and then there's like, double A batteries that need to be replaced outside. I already sent them like emails. I did not submit it through the maintenance portal yet, but then I was like, with, like, the mold and stuff. I was like, Hey, these are all the problems that we, like, just came in with, like, right when we got into the house. So there's this, and then this Is the replace air filter. Do,


Unknown Speaker 3:49

it's kind of weird.


Unknown Speaker 4:02

Let it. Let me check.


Unknown Speaker 4:08

Let me check the air filter real quick.


Unknown Speaker 4:14

There is a possibility that


Unknown Speaker 4:17

it hasn't, but they just didn't reset that


Unknown Speaker 4:21

as it requires you.


Speaker 2 4:25

It doesn't like have a just replace it. You actually have to reset it On that sensor. You I think


Speaker 3 5:00

I think. I think I Think You


Speaker 2 6:04

You Yes, design. So from what I can tell, it doesn't look brand new, but it's definitely because they are six month builders. It's definitely within like time


Unknown Speaker 7:03

range. I'll definitely, I'll mention it to them,


Unknown Speaker 7:10

because they should last six months.


Unknown Speaker 7:19

And do you know where your electrical panel is? Yeah,


Unknown Speaker 7:24

a weird take a look


Speaker 1 7:27

at that too. And then our water. I mean, I already sent this to, like, maintenance too, but our water isn't getting hot. Okay. It doesn't get any hotter.


Speaker 2 7:36

Okay. When I came to check the property, the water heater is located on the exterior of the property. Have you heard any beeping or anything like that. Yeah,


Unknown Speaker 7:45

so it's been beeping since we got


Unknown Speaker 7:54

here, so I sent them an email and let them


Unknown Speaker 7:57

know, yeah, so I reset it when I came out.


Speaker 3 8:06

Rock don't


Speaker 2 8:25

mention something about it. It's back on. I don't know you can hear it, the highlight, turn on so they're heating up. I don't know why it would be turning i


Unknown Speaker 8:47

But yeah And please, if it, if it goes off again, let us


Speaker 2 9:00

know. So you should hopefully have hot water again. Okay, cool. And I'm.


Transcribed by https://otter.ai

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