1210 Stobaugh St #A: Otter AI
https://otter.ai/u/IubqKWOetd3bv7A3mx1RfDdJRT8?view=summary
OVERVIEW
The tenant reported that the dryer is not new and not functioning properly, taking multiple cycles to dry even light items. The property manager suggested checking for lint buildup and scheduled maintenance. The tenant offered flexibility, including bringing their own dryer. The tenant also noted a loose seal on a water dispenser and mentioned seeing bugs outside, planning to use their own pest control service. The property manager confirmed the tenant's responsibility for appliances, pest control, and yard maintenance, and clarified that the owner provides a microwave if mentioned in the contract. The tenant will document these issues and others in an inspection form.
ACTION ITEMS
[ ] Schedule a technician to inspect and repair the dryer.
[ ] Provide photos of the loose washing machine seal and uneven tiles to the property manager.
[ ] Determine the correct air filter size for the property and purchase a replacement.
OUTLINE
Dryer Malfunction and Maintenance Request
- Speaker 1 mentions that the dryer is not new and is not working properly, taking multiple cycles to dry even light items.
- Speaker 1 offers flexibility in resolving the issue, suggesting either replacing the dryer or allowing them to bring their own.
- Speaker 2 acknowledges the issue and suggests potential causes, such as lint buildup, and offers to schedule maintenance.
- Speaker 1 emphasizes the urgency of fixing the dryer and expresses flexibility regarding the solution.
Documentation and Inspection Process
- Speaker 1 discusses the importance of documenting issues and taking pictures or videos for reference.
- Speaker 2 advises taking time to thoroughly inspect and document any issues, emphasizing the importance of timely reporting.
- Speaker 3 expresses satisfaction with the property, while Speaker 1 mentions a minor issue with a loose seal that needs super glue or proper installation.
- Speaker 2 confirms that the tenant can use their own pest control service and provides instructions on how to handle air filters and electrical panels.
Additional Maintenance and Responsibilities
- Speaker 1 mentions seeing bugs outside and plans to use their own pest control service.
- Speaker 2 confirms that the tenant can use their own service or the property manager's service.
- Speaker 2 explains the process for changing air filters and locating the electrical panel.
- Speaker 1 and Speaker 2 discuss the responsibilities for appliances, pest control, and yard maintenance, with the tenant being responsible for most of these.
Contractual Obligations and Clarifications
- Speaker 1 reads from the contract, noting that the owner provides a microwave, which was not present upon moving in.
- Speaker 2 clarifies that the contract likely states that if a microwave is provided, it would be fixed by the owner if it breaks.
- Speaker 1 confirms understanding and plans to document the issue in the inspection form.
- Speaker 2 provides final instructions on reporting issues through the portal and conducting a one-time maintenance inspection closer to winter.
FULL TRANSCRIPT
Speaker 1 2:17
The and I was told, don't quote me, Because I don't remember 100% I thought the wonderful lady that talked to me, you know, when I had questions before we executed the lease, thought she told me that the dryer was new and and the dryer is not new. Not only is not new, it's not working. Okay, either the heating element is burned out or something, because it'll take like, three or four fries to dry something. And even if it's just, you know, cotton, I mean, we're not talking about big stuff, you know, even just cotton, it would take like, three fries. So obviously that's something wrong with that. So I don't, I'm good and I'm flexible. If you guys want to bring in a new one, if you want to just get rid of it, and I bring in my own, because I moved from my other house, and I have a washer and a dryer over there, so I'm game with whatever you can work out with the owner.
Speaker 2 3:13
Yeah, I'll definitely, I'll talk to them and see what's going on. It sounds like it's not working. There's a couple of different things that we typically see with dryers. When they're not actually being able to dry there could be a buildup of lint in the wall that's not allowing the like I see, air to escape, or like the moist air to escape, so it's taking more time to dry it out, depending with the outside, right? Yeah. There's a couple of different things that we can definitely check out. I'll schedule someone to come out and or I'll get our maintenance quarter coordinator schedule someone to come out and check that
Speaker 1 3:50
out. Yeah? And, of course, my take is we can't use it. Which
Unknown Speaker 3:55
one's right? Yeah, that
Unknown Speaker 3:58
thing, I don't know. Rita, more
Unknown Speaker 4:01
easy. Cuantos last tenido que corre para que se que.
Speaker 1 4:06
Okay, we'll check. Okay, cool. But yeah, she had been doing stuff three, three times to just and again, just like light stuff, like my shirt, yeah, absolutely. So yeah, the sooner the better, because it's not functioning. And I saw the addendum, so I'm good. Obviously, I prefer when they get it to work for sure. Love it. That's my, my my desire too. But if they can't, I'm flexible with whatever you guys can work out with the owner for sure. I know it's not you. Is the owner that makes a decision, right? Yeah, okay, cool. I don't think, I mean, there's, there's other stuff, but I think those are the primary items. Truth be told, I didn't spend a lot of time, but I will do the pictures. Thank you. That's great advice. I have done videos at previous homes that I rented 20 years ago. Yeah, what's the video? Yeah, the old fashioned way. Anyways, so I'll do pictures now from the
Speaker 2 4:58
zone, yeah, for sure, picture, video, whatever helps you
Speaker 1 5:02
reference better. Yeah, and I didn't do much on the other rooms. That's
Speaker 2 5:06
okay. You can take your time on this. It's not so we say, to fill it out like three days, but realistically, take your time and want to make sure that you notate things that you're seeing. Thank you. The idea is that we just don't want you to, like, live in the home and then, like, months go by. Yeah. We want you to, like, obviously, moving stressful. It takes time, things like that. So okay, you know,
Speaker 3 5:32
I'm good. I love the place, awesome. We're both looking how
Speaker 1 5:35
this, this thing, I just want to tell you, as a wife, I got in trouble with a wife, this thing. The little seal down there is loose. So the first one she the first time she opened it, it fell. We put it back before we before I put it back, she put it back. And the water was still sipping over here, I put it back myself. I think it's probably just needs to be super glued or properly installed. Okay, yeah, so that's and then, of course, that's also to to safeguard from water spilling over
Speaker 3 6:13
here. Yeah, absolutely. Other than that, man, we're, we're happy. Okay, perfect. I
Speaker 2 6:19
love it. That's awesome. Yeah, that's always fantastic. If I
Speaker 1 6:22
give this to you, text it to your email to you by the end of the week, it's okay,
Speaker 2 6:28
yeah, that's fine, yeah, so just take pictures of that and shoot it in an email so that we can upload it to your portal. Awesome.
Speaker 1 6:38
I have seen bugs outside, not in here. So that's great. I have my own service at the other house, ABC, pest control. I'm going to call them to see. How do we do that? Do we just move the service here? But other than that, you guys don't have it. You
Unknown Speaker 6:53
don't care, right? I mean, you don't have a problem if I bring in,
Speaker 2 6:55
like, not at all. Yeah, use your you can use your own, or you can use a service, whatever you would like. I'm gonna run through my spiel real quick to
Unknown Speaker 7:04
the living room so you can sit Yeah, I
Unknown Speaker 7:08
don't know why I spent all day sitting down. I guess I'm used
Unknown Speaker 7:12
to it. So do you know where your air filter location is? I know. Okay, let's see.
Unknown Speaker 7:19
I think that's upstairs. I don't
Unknown Speaker 7:22
think there is, but I
Unknown Speaker 7:25
need to I don't believe there is okay. Show us, man.
Unknown Speaker 7:40
To finish our Okay, show us, man.
Speaker 2 7:44
So this is going to be your air filter. This is one of the bigger ones. So you're going to change that out every like six months, roughly. That
Speaker 1 7:50
looks like a 20 by 25 by four. Yeah, I have at the other house,
Speaker 2 7:55
yeah. So you change those out every roughly six months. Okay,
Speaker 1 7:58
really, because I was doing it every three months, and my other one, but it was the hypoallergenic one,
Speaker 2 8:04
yeah. So the, I mean, these should last you roughly six months. Typically, the smaller ones, they'll, yeah, you'll just, I think you'll
Unknown Speaker 8:16
slide this up, okay, and
Unknown Speaker 8:20
then it's got these latches here.
Speaker 1 8:23
How do I get the size? Just by getting that scan and what I saw in there looks different than what I'm used to
Unknown Speaker 8:29
seeing. Yeah, I think
Speaker 2 8:35
that looks like you scan to schedule. It might say on the actual i i
Unknown Speaker 8:50
Okay, think of this is the model.
Speaker 1 8:55
Oh dear. Okay, yeah, once I can Google that and get the let me take a picture. I can Google that and good,
Speaker 2 9:09
perfect. I can figure it out more. Amazon will get me the right thing. And then do y'all know where your electrical panel
Unknown Speaker 9:16
is? She wants to show us some
Speaker 4 9:20
time I those tiles looks weird,
Unknown Speaker 9:34
small ones,
Speaker 1 9:36
yeah, they love them, yeah, okay, they're uneven, but
Unknown Speaker 9:40
looks like it's caught, though,
Speaker 5 9:43
yeah, but my concern is with the time, I don't know it will lose or something, but with the water exposed, with the water,
Speaker 1 9:50
oh, if water's sitting in the Does, does it look that looks like, like caulking? Or is it, I've never seen it dark? Or, do you think it? No, right?
Unknown Speaker 10:02
I know there's different colors of the content.
Unknown Speaker 10:08
It is dark. There you go.
Speaker 2 10:11
Yeah, I think that is some caulking.
Unknown Speaker 10:16
Okay, they do it gray and white. I think, right, yeah.
Speaker 1 10:21
Okay, it's cocking. Tamina Monaco, no,
Speaker 5 10:27
no, I understand that about that, that gray cocky, but just the shape of the tile, oh,
Unknown Speaker 10:34
there may be water seepage because of the shape will
Unknown Speaker 10:37
be loose with the time or
Speaker 2 10:39
so, I would highly recommend taking, like, photos of that and notating on your inventory and condition. So if something does happen with that, okay, you can say, hey, I mentioned this. This was a concern that I had. This is not something that we had to deal with. This is like design, right? Thank you. Yes. Thank you.
Unknown Speaker 11:06
Okay, the electric panel you send the garage.
Speaker 2 11:35
Sorry. So this should be your electrical panel here. So I
Speaker 5 11:41
tried to open it, but it's hard for me, so I didn't want
Unknown Speaker 11:47
it to push too much. There we go.
Speaker 2 11:54
So this should be all the individual panels for the property, because this is set up like a duplex. Is the a unit, there's a B unit, the main shutoff is going to be on the side of the other unit. So, like, you wouldn't necessarily ever need the main shut off. That's just like, if you're scheduling something like an electrician or anything like that, and they have questions around that, then you can provide that information to them, and then the appliances. So the fridge, washer, dryer, we're going to address the dryer right now are coming up, but moving forward, those are appliances that y'all would be responsible for. So if something were to happen, we can take them off site, but if you didn't want to pay the expense, we can take them off site, but we would send somebody out at your expense.
Unknown Speaker 12:48
Yeah, I'm aware
Speaker 1 12:49
of all that. Okay, they did a good job. What's her name? The lady, I can't remember her name, but she walked me through that because I called all that stuff out. I actually read for sure, yeah, good document. So I call all that stuff out in an email up front. And she was really kind. She spent her time walking me through all those things so I'm aware. And of course, don't forget the stove. The stove, yeah, we
Speaker 2 13:13
have we I have a note to address. The dryer, the stove. We already have somebody that we've reached out to, hopefully soon we'll hear back from them. This is just kind of busy time of year, and then moving forward, you're responsible for pest control, yard maintenance. We already went over
Speaker 1 13:31
pest control, by the way, and I wrote it in the in the document that I'll give you, it says in the contract something about a healthy lawn. And what I see is wild grass. They never had a healthy lawn. Yeah, I think so. I'm just documenting Absolutely because I'm going to give you back what I got for sure. And I will mow the lawn. I'll take care of everything. That's not a problem. If there was a water spring to your system, you know that'd be good. But I don't think there is one hence the wild.
Speaker 2 14:00
There's not a like in inlay sprinkler system, but there's like, spickets on the side that if you wanted to set up like, like, move around sprinkler or something like that, you could, but yeah, obviously we're not expecting you to make the lawn flourish and, like, live, right? We just want to make sure that you're doing your best to maintain it and not letting it get overgrown, things like that.
Speaker 1 14:26
No, no. Overgrown would never be a problem. I just wanted to call it out that it's not a healthy lawn, and that's okay, absolutely, I don't have a
Unknown Speaker 14:32
problem with it. Yeah, the only
Speaker 1 14:34
thing we use the lawn for is for the dogs to go and do their business right for sure, which actually is good for the soil, yeah,
Speaker 2 14:43
yeah. And then any sort of cosmetic issues we won't come out and address, but anything functional we will. So if anything like lights, electricity, AC, anything like that, were to break, then we would come out and address that.
Speaker 1 14:55
I thought I was, Well, I'm glad you say that, because I wouldn't know how to replace how to fix those lights, is it just as simple as rotating it out and putting in a bulb?
Speaker 2 15:05
So those are, I believe they're LEDs. So they are not actual bulbs. They're like inset fixtures. So you would probably remove them entirely and replace them. Those, if I, if I'm guessing right, those shouldn't go out during your lease term, right?
Speaker 1 15:27
Yeah, those should be three to five years minimum.
Unknown Speaker 15:30
Yeah, maybe even more. Those
Speaker 2 15:34
are the LEDs. Are like, they don't have a heat factor. They're like, they don't have a coil that would burn out things like that. So they should last for quite some time. And if anything were to be fixed, you can just set it on the portal and we'd send somebody out to address that. And then there's going to be a one time maintenance inspection that's going to be closer to winter months. All they're doing is they're coming out. They're checking to make sure that your smoke detectors are good and your AC filter is good. Cool. All right, that's all I have for you. If you don't have anything else for me, I'll get out
Unknown Speaker 16:10
of your hair. I think you have the two things. Awesome. Yeah,
Unknown Speaker 16:13
appreciate it. Thank you. Have a great rest of your
Speaker 1 16:18
day. Oh, well, I'll put it on the form, but in the contract, it says that the owner provides a microwave. They didn't, and I'm okay, we got our own microwave. Okay. I mean, just for what it's worth, just, I'll put it on the form, but I got that one from Amazon because there was nothing here.
Speaker 2 16:33
Okay, I'll for sure. I think, are you sure that it says that they provide the microwave, or it says that there could be a microwave, if it's on site, then it's something that would be fixed.
Unknown Speaker 16:46
Yes, yes, that's that's probably what, yeah, because
Speaker 2 16:49
I think so in the beginning, it'll say the items that are provided, and that will be like, typically, fridge, washer, dryer, those are the things that are or could or could not be on site, in regards to, like, the microwave and stuff like that, we just have a clause notating that if it is owner owned, those are things that would be fixed at the owner's expense.
Speaker 1 17:12
Okay, that's, that's what I read. I got you. You're right. Okay, no problem.
Unknown Speaker 17:15
All right, thank you. Yeah, have a good one. You.
Transcribed by https://otter.ai