84 East Ave Unit 3003: Otter AI

https://otter.ai/u/-PjZXkN49PBLfiHh02uy-PKEvws?view=summary

OVERVIEW

The conversation revolves around a resident's move-in orientation. Speaker 1 and Speaker 2 discuss the process of filling out and submitting an inventory and condition form, dealing with minor issues like chipped window seals and a leaking faucet, and the responsibilities of maintaining appliances and air filters. They also address parking concerns, with Speaker 2 noting only one of two promised parking spots is available. Additionally, there's a mention of mailing issues due to the new address not being recognized yet. Speaker 1 advises contacting Vesper for parking spot resolution and provides information on maintenance procedures and responsibilities.

ACTION ITEMS

[ ] Reach out to address the leaking faucet issue.

[ ] Submit the inventory and condition form to the property manager.

[ ] Clarify the parking situation and see if there is an alternative spot available.

[ ] Follow up with the property manager about the address recognition issue for mail and internet services.

OUTLINE

Move-In Process and Documentation

Speaker 1 and Speaker 2 discuss the move-in process, mentioning the need to fill out forms and the ease of taking pictures and sending them via email.
Speaker 2 mentions finding an old checkbook and the outdated nature of using checks.
Speaker 1 talks about sending documents via fax and suggests using a fax app on a phone.
Speaker 2 notes that the previous resident might have been someone different from the person on the lease agreement.

Inventory and Condition Form

Speaker 1 explains the importance of the inventory and condition form, which should be filled out if there are any issues with the property.
Speaker 2 mentions minor issues like chipped window seals and old paint.
Speaker 1 advises marking these issues on the inventory form and ensuring they don't affect the resident's living conditions.
Speaker 2 notes that the washer and dryer don't work but doesn't consider it a major issue.

Maintenance and Responsibilities

Speaker 1 discusses the responsibilities of the resident, including replacing air filters and dealing with appliance issues.
Speaker 2 mentions a leaking issue and asks if it falls under building maintenance.
Speaker 1 agrees to look into the maintenance responsibilities and get back to Speaker 2.
Speaker 1 explains that renters insurance covers most appliances, while the owner takes care of other appliances.

Parking Spot Concerns

Speaker 2 expresses frustration about only having one of the two parking spots mentioned in the lease.
Speaker 1 checks the records and confirms that only parking spot 240 is available.
Speaker 2 mentions the inconvenience of the compact parking spot and the oversized vehicle parked next to it.
Speaker 1 advises Speaker 2 to contact Vesper to address the parking issue.

Address Recognition and Final Remarks

Speaker 2 mentions issues with mail delivery due to the new address not being recognized yet.
Speaker 1 explains that the address should be recognized soon and suggests using the old address for now.
Speaker 1 offers to walk Speaker 2 down and mentions having another move-in orientation later in the day.
Speaker 2 introduces their dog, Biggie, and thanks Speaker 1 for the assistance.

FULL TRANCRIPT

Speaker 1 0:00

How's your movement been? Good, easy, awesome. That's awesome. A lot of hoops to jump through. Oh no, that

Unknown Speaker 0:15

kind of sucks right after you moved in.

Speaker 2 0:22

So go next day. So everything's a mess right now, so, but I have a sent me a form, but I had already filled it out on a different form. I just need to, like, print it

Speaker 1 0:36

out. Yeah, you could just, like, take pictures of it and send it through email, whatever. We don't necessarily need it. We're just going to upload it to your portal so that we have, I mean, it's fine, as long as it's like an inventory and condition, cool checkbook,

Unknown Speaker 1:02

checkbook. I know.

Speaker 2 1:10

That's like where did you get it set because they only took up check and I was like I don't have a checkbook, went through some old stuff and I found a checkbook from, like, I don't know 15 years ago, and 20 years ago when people use checks. Oh nice. Yeah, still. seeing my pounds I guess it works.

Speaker 1 1:24

Yeah, I'm in the process of like sending some stuff over to this company, and that they only accept faxes and I'm like, Okay.

Speaker 2 1:32

I mean, at least with the fax, you can, there's a fax app on your phone, and so you can upload it and send it as a fax. Oh, really, yeah, I

Unknown Speaker 1:40

didn't know that. I'll have to try that. I mean,

Speaker 2 1:42

I haven't done it in like, three years, four years, but it was one. I'll have to check it out. It's like a scanner, and then backs up and it can go to a fax number. Nice.

Unknown Speaker 2:00

Did someone live here before?

Speaker 1 2:04

No, I think you're actually the first resident.

Speaker 2 2:08

So it's interesting because, like, I saw the person's name on the lease, like the owner, and then the person I'm getting mail for is

Speaker 1 2:16

someone else, someone different, okay, yeah.

Speaker 2 2:19

But anyway, that's their mail. So I don't know if that's your owner or someone else. Yeah, we can not the same person that was on the like, lease agreement, so I have no idea, but they want to throw it

Speaker 1 2:28

away. Yeah, no worries. We'll, we'll definitely just send this back to whoever it is. Cool,

Speaker 2 2:32

I can actually bring up, I didn't know what was the plan to the plan,

Speaker 1 2:38

though, the plan is really the inventory and condition form, you'll shoot over to us. If you have any sort of, like, outstanding items, like maybe your sinks not working, or anything like that, then we can have somebody come and address that. Cool,

Speaker 2 2:52

yeah, for the most part, everything's working. I think the major things is just like, along those all the window seals, they're just chipped at the bottom. So I just wanted to make sure, like, you saw, like the chips, so that thing to charge for them, but see how they all, like, shipped with the paint. Every one of them's like that. Okay,

Speaker 1 3:11

yeah, yeah, that's just mark that on the inventory condition. That's definitely something. Just fill that out on the inventory condition, as long as it's not like, affecting your and then this

Unknown Speaker 3:20

wood is all.

Speaker 2 3:23

It got sprayed through this color here. And there's some neat stuff, but, like, nothing that I, yeah, I care about, or anything that I care about that doesn't work is one make you aware of. So this is scratch, but I don't care about that, but this leaks, and then it doesn't spray. Okay? That's the only thing that doesn't work that I Okay, yeah, I don't use the washer and dryer yet, but good. And so I

Unknown Speaker 3:52

didn't know if that goes to you or maintenance in the building,

Unknown Speaker 3:57

or there's this, oh,

Speaker 2 3:59

oh, you push it down. Okay? So I think it just must, need to be taken.

Speaker 1 4:03

Yeah, well, I'll definitely reach out to address that leaking,

Unknown Speaker 4:10

because it's just leaking like at night so I could hear it,

Unknown Speaker 4:12

yeah, for sure. We definitely don't want that.

Speaker 2 4:15

But I think maybe is that covered by maintenance in the building? I don't know what you and what's maintenance of the

Speaker 1 4:20

building. That's a great question this. That's something that I'll look into and get back to you with,

Speaker 2 4:26

yeah, but everything else is great, like, a couple of pink spots and chips, but, like, nothing that bothers me at all. Okay? And then I didn't know it at the mail,

Speaker 1 4:36

but yeah, awesome, yeah. So I'll just run through my kind of Spiel real quick.

Unknown Speaker 4:45

It's all good.

Unknown Speaker 4:47

So I did a lot in like five hours.

Speaker 1 4:49

Yeah, I mean, you're fully moved in. When I was here, it was bare. So you got a lot going on here. So you know where you're like, air filter is, I think, for it, I think, for this.

Unknown Speaker 5:10

So it's going to be here.

Speaker 1 5:19

Ok, cool, so this guy, and you'll this says, replace monthly, you place it every like 60 days, roughly.

Unknown Speaker 5:30

And I think Jake, some notes. I

Speaker 2 5:43

Yeah, so that all day yesterday, we'd be in the building. So like, they said they're gonna shut up at eight. They showed up at like, 730 and we're all like, so we got out and then came back, and then this morning, I guess they weren't done. So, like, there's no electricity. Oh, dang. I think they're all

Speaker 1 5:59

done. And I'm not 100% sure if you have a panel in unit and the closet, this switch, oh yeah, there it is. So that'll be your electric panel. If anything were to cool, I know that awesome. And then appliances, so fridge, washer, dryer, those are the only things that aren't under warranty. So if something were to happen with those, we will send somebody out, but it would be at your expense. We would take them off site if you wanted, if you didn't want to sink your money into somebody else's appliances. Right? That being said, we don't expect that to happen during the term of your lease. Right, covered by renters insurance, sorry, most likely, and then every other appliance is covered by the owner. So if anything were to happen, then the owner would take care of that moving forward. I mean, these are just general things you're responsible for, pest control, but I think the building probably takes care of that. There's no yard maintenance, and there will be a one time maintenance inspection that's going to happen closer to like the winter months. They'll come out. All they're going to do is check the air filters, make sure the smoke detectors are up to code, and then any sort of cosmetic issues we won't address, but anything that's functional will definitely come out and take care of cool and all that can be submitted through the portal. Awesome. All right, yeah, it's quick. I don't want to take too much of your time, so yeah, and then,

Speaker 2 7:33

think the only thing I was told that they were two parking spots. They only told me about one, and it's next to a monster truck that, oh, that like, and a wall that's like, overtaking the parking spot. Do you know what the other one is?

Speaker 1 7:51

Did this, and double check on see if I can find the parking

Speaker 2 7:56

I could just use the other one causing trouble to penetrate the one. But this guy, like, there's a wall right next to it, so it's a skinny, compact spot, and he's, like, always way over the line.

Unknown Speaker 8:05

Oh, wow, yeah.

Unknown Speaker 8:09

Let's check.

Speaker 2 8:12

So if there's whatever the other one is, I'm just happy to use that one because the parking lot is almost entirely empty.

Unknown Speaker 8:20

They said they only had 50 of these sold in here. Wow.

Speaker 1 8:23

And unluckily, the one that you're in is a rough parking spot. Yeah,

Speaker 1 8:38

I'm only showing, are you? I'm only showing parking spot 240 as being the one. And they Vesper also said that you only have 240 is that correct? They

Speaker 2 8:48

just, I just asked them what was a parking spot? And they said 240 but I can go check with them again. But in the listing, other posting, it said it had two parking spots. I didn't need to, but okay, there was another one. I wasn't gonna go complain to them to ask if I get to switch spots. That's very

Speaker 1 9:03

fair. Yeah, no, I would highly, yeah, highly recommend talking with Vesper and seeing if there's something that they can do about that or talk to that person. I mean, obviously that's pretty unacceptable.

Speaker 2 9:17

I think it's an oversized, it's just an oversized chart in a compact

Speaker 1 9:20

spot for sure, yeah? Which, unfortunately, is still unacceptable, like, you can't take more than what your your spot is, right?

Speaker 2 9:29

But only having one car that wasn't gonna cause any conflict if there was another

Speaker 1 9:33

spot. Yeah, I'm seeing on our end. It's only the 240 but yeah, I would, I would talk to Vesper there. Definitely reach out to us if there's any sort of maintenance stuff, but if you have questions about the building or anything like that, they'd probably the best point of contact with those. They've been super nice, awesome. Yeah? I mean, there's a really awesome spot. It's the pool. Have you been up there and seen everything? Yeah? Working

Speaker 2 9:57

up there? Because the Yeah. The bigger issue is I didn't realize this address isn't accepted yet, like through all of the mailing stuff, and so I couldn't get internet. But I just talked to them, you still have to use the like 84 interstate, South interstate 35 is address because they haven't recognized this part of East Avenue yet,

Speaker 1 10:24

okay, because it just got put up. But it got put up. I mean, it got put up, yeah, long enough ago that it should be recognized, right? Government, you know,

Unknown Speaker 10:34

where are you out of

Speaker 1 10:36

say we're, like, closer to north, so we're probably,

Unknown Speaker 10:44

we're off of Far West,

Speaker 2 10:47

okay, I just recognize the Treaty of, like, when I came here, there was a treaty of distillery. Was one of the first places I went

Speaker 1 10:55

to. Oh, yeah. I mean, it's definitely a common Texas, yeah. All right. Well, if there's nothing else, I guess, do you have to walk me down? Maybe, I don't know if I can access the elevators. You

Unknown Speaker 11:12

got a lot of these today.

Speaker 1 11:13

I have one more today, which is nice. Yeah, definitely. I mean, a lot of them are easy. I walk the properties before. I kind of know, I know what people are most likely gonna bring up. There's obviously some items that like you can't always address, but, yeah, I think they're typically pretty chill. There's the one off where people are not super friendly, but you kind of gage that with how they email beforehand. So for sure.

Unknown Speaker 11:53

Hello. Hi, good. How

Unknown Speaker 11:56

are you sorry?

Speaker 3 12:01

He's really nice. Biggie, do you mind if I've had him? Okay, yeah, so he's really sweet. He's just a big he's just a

Unknown Speaker 12:11

big guy. He doesn't know. Biggie, sit

Speaker 2 12:15

down. Relax, dude. I'm sorry. I don't know what they did to him at barking Creek, but it's just like,

Speaker 2 12:31

interesting. Austin is just this like place that I've like grown to be like, did you just pay $200 of your hair like your dog's here? Good,

Unknown Speaker 12:39

yeah, as like a cheetah.

Unknown Speaker 12:44

Okay, interesting.

Unknown Speaker 12:50

Awesome. Well, thanks for answering all my questions and helping them.

Speaker 1 12:53

Yeah, absolutely. Just let us know if there's anything else, and we'll be able to get it situated for you today,

Unknown Speaker 13:03

see y'all later. You.

Transcribed by https://otter.ai