5004 Delores Ave: Otter AI

https://otter.ai/u/C2_MzkqOullGxQtHP5GH-bAq4g8?view=summary

OVERVIEW

The conversation involves a discussion between property management and tenants about various issues and responsibilities related to the rental property. The tenants mention problems with loose decking, trip hazards, a malfunctioning Ring camera, and water drainage systems. They also discuss moisture accumulation in windows, a running toilet, and a neighbor's bright spotlight. The property manager advises on the maintenance and replacement of air filters, the responsibility for pest control, yard maintenance, and cosmetic issues. The manager also mentions a one-time maintenance inspection and the importance of documenting the property's condition for future reference.

ACTION ITEMS

[ ] Address the loose decking and trip hazards.

[ ] Investigate the malfunctioning water catchment system and address any issues.

[ ] Provide information on the stove operation or a user manual.

[ ] Address the running toilet in the master bathroom.

[ ] Address the missing/loose tiles.

[ ] Unplug the ring camera if the tenants wish to do so.

[ ] Submit the completed inventory and condition form to the property manager.

OUTLINE

Discussion on Property Issues and Maintenance

Unknown Speaker greets Jake and mentions the humid weather, which made the day exhausting.
Speaker 2 asks if there are any items to address, and Unknown Speaker mentions minor issues like loose decking and trip hazards.
Speaker 3 points out specific trip hazards and mentions a Ring camera that might be unwanted.
Speaker 2 suggests unplugging the camera if it's not needed and discusses the loose decking and water catchments.

Water Drainage and Moisture Issues

Speaker 1 describes issues with water catchments that are full of water and the inability to drain them.
Speaker 2 suggests moving the water catchments to the garage and mentions the importance of the water drainage system.
Speaker 1 notes sediment in the water catchments and asks if they need to be dumped.
Speaker 2 offers to address the issue and asks if Speaker 1 can move the water catchments.

Windows and Moisture Accumulation

Speaker 3 mentions moisture accumulation in certain windows and the sporadic nature of the issue.
Speaker 2 offers to look into the moisture issue and mentions a toilet that runs in the master bathroom.
Speaker 1 describes the continuous dripping and missing tile pieces in the bathroom.
Speaker 2 says they will address any hazards caused by loose tiles and mentions the initial assessment of the property.

Neighbor's Spotlight and Security Deposit

Speaker 1 asks about putting up curtains to block a neighbor's spotlight and mentions the potential impact on the security deposit.
Speaker 2 advises being transparent about any modifications to the walls and suggests using black covers instead of mounted boxes.
Speaker 3 and Unknown Speaker discuss the esthetic appeal of the place and the missing smoke detector.
Speaker 2 provides a quick overview of the home features, including the air filter and electrical outlets, and advises on their maintenance.

Appliance Warranty and Responsibilities

Speaker 2 explains that appliances like the fridge, washer, and dryer are not under warranty and will be at the tenant's expense if broken.
Speaker 2 offers to take off-site any appliances the tenant does not want to fix.
Speaker 2 mentions the tenant's responsibility for pest control, yard maintenance, and cosmetic issues.
Speaker 2 discusses the one-time maintenance inspection to be conducted closer to winter to check smoke detectors and air filters.

Stove and User Manual Issues

Speaker 1 and Speaker 3 discuss issues with the stove, including the lack of options for setting temperatures.
Speaker 3 mentions looking through the user manual to find the solution.
Speaker 2 offers to provide information on items management will address and advises taking pictures and videos for documentation.
Speaker 3 agrees to record everything for future reference and thanks the participants for their help.

FULL TRANSCRIPT

Unknown Speaker 0:20

Jake, nice to meet you, Sir, hello. Takes a second to warm up. Gets all good, yeah, man,

Unknown Speaker 0:27

nice to meet you. Hi, Jake.

Speaker 1 0:31

So how's your mood going? Good? It was warm, you know, a very humid day, so it

Speaker 2 0:36

was exhausting, but it's getting there, you know, yeah, moving in the summer, yeah.

Unknown Speaker 0:39

Horrible timing. But

Speaker 2 0:44

Did y'all have any items that you wanted addressed, or

Unknown Speaker 0:47

a couple things, just few minors? Yeah? Well,

Unknown Speaker 0:58

this for what this thing's broken shit, okay, you

Unknown Speaker 1:07

have to, like, grind it from up there, You know,

Unknown Speaker 1:17

just some loose decking, really, yeah, like,

Speaker 3 1:22

there's there's a few of these that are like, trip hazards. There's one here, and I think there is a one or two down

Unknown Speaker 1:36

there. Also, whose ring camera is

Speaker 1 1:38

that? Yeah, I have a weird thing, yeah, it like, comes on. You know, we come out

Unknown Speaker 1:42

here, yeah,

Speaker 2 1:44

oh, I mean, y'all could absolutely unplug it if you want, yeah. I mean, yeah, no, we're not watching homeowners. Like, you know, yeah, I think so the homeowner, they typically request items and then the our like, Make ready guy will take those items. I guess this is just something that they ended up leaving, but you're welcome to Yeah, yeah, feel free to unplug it. Yeah, it's just like, loose deck. Yeah, absolutely. There's

Unknown Speaker 2:21

a bunch of loose boards.

Unknown Speaker 2:26

It's warped so I don't even screw up some weird

Speaker 1 2:42

ones. These, like water catchments that are full of water, no way to get the water out, like the hose attachments, like don't work. I've been knocking them over just trying to get out what I

Unknown Speaker 3:02

can the one I get in the front. This

Speaker 2 3:06

was like, that one's a completely forced to cover the mosquitoes, so they're not there's no it was this probably was attached. So these attachments don't work down here.

Speaker 1 3:16

Maybe it did it one time. This one's on a big deal. I'm just kind of curious, like this, do they have to be here dump them over?

Speaker 2 3:25

I mean, you so you can absolutely take them and put them in the garage, if you wanted. It is technically like part of your like water drainage system, so there. I mean, if you take them away, then this will pull, like, that one, like, right

Speaker 1 3:49

there, like, just what looks like certain sediment in it. Then I think it's clogged, you know, yeah,

Speaker 2 3:53

if they're not, if they're not functioning properly, then we can definitely get somebody out here. I yeah,

Unknown Speaker 4:17

he's popping around all day, muting new tenants and stuff basically.

Unknown Speaker 4:21

Yeah, it can be there

Unknown Speaker 4:29

was a pole too. I just kind of plugged up. She,

Speaker 1 4:35

like runs under and gets, gets into that green belt area. I don't know. I don't know what to do, to plug that up, like a pot or something there. I

Speaker 2 4:46

can definitely see if that's something that we can address. Yeah, do you mind moving?

Unknown Speaker 4:56

Came out? She's like, halfway under it, you know?

Unknown Speaker 4:59

Yeah, she's gotta figure out what's happening.

Speaker 3 5:05

She's almost 12, but I think in her brain she could just, you know, go under there. Oh, absolutely

Unknown Speaker 5:14

in her brain, she's not 12. She was gonna

Unknown Speaker 5:15

ride like 10 minutes without us. So

Unknown Speaker 5:22

maybe I sorry for the overwhelming

Unknown Speaker 5:24

bacon snowing. It's okay.

Unknown Speaker 5:28

It's a nice breakfast. Wake up. The other

Speaker 3 5:30

thing is, is there's like, a couple windows, I don't know if they're why there's moisture accumulation, that's even a big deal. But that one and then there's up top, and then on the left,

Unknown Speaker 5:45

it's just like random. It's just random windows.

Speaker 3 5:49

I mean, my car does that sometimes it's like humidity, but it's just kind of sporadic the way it is. Well, I'm saying, like, it's not every window.

Speaker 2 6:00

That's something that I can ask about an issue, but toilet runs in

Unknown Speaker 6:19

the master i is the master.

Speaker 1 6:23

Like, it continues around, and then eventually it'll start filling with the tank again, you know, like it kind of drips, okay,

Unknown Speaker 6:28

so we like missing tile pieces

Unknown Speaker 6:33

and like loose tile but

Speaker 2 6:38

so if it causes a hazard, then that's something that we'll address. Like, there's a few of them, but good stick to your foot you can, like, kind

Speaker 1 6:55

of hear the kind of trickles and eventually pull up the tank again. You know?

Unknown Speaker 7:00

Yeah, we'll see somebody,

Unknown Speaker 7:09

major things,

Speaker 3 7:12

yeah, I mean, compare. I'm just saying like a really stand like, really stand out, you know, I

Speaker 2 7:35

you guys do an initial assessment on the place before, yeah, so I come out here and I make sure that things are functioning as intended, But you're always going to find certain, for sure, that certain Yeah,

Unknown Speaker 7:44

another question. So

Speaker 1 7:48

neighbor guy has like, a fucking spotlight in his backyard, pretty much, it's incredibly bright. So even, like putting boxes in the windows, are we allowed to put up, like,

Speaker 2 7:56

curtains? You're welcome to do that? Yeah, I would just be transparent. Like, if you screw anything into the wall, then that could reflect on your security deposit.

Speaker 2 8:13

It's like, yeah, quite inconvenient. Yeah. I You're welcome to definitely put up curtains, things like that. I just want to, like, be transparent could reflect on your security deposit these windows, you might even be able to get, like, a like, kind of, not necessarily a box, but like a black cover thing you can just set in that window rather than mounted.

Speaker 3 8:42

Or you could working for right now, just right, yeah, junkie, yeah. You want the esthetic to be, yeah? You know, just a pretty nice place. Really happy with

Unknown Speaker 9:00

it. Oh, the other there's a missing

Speaker 2 9:06

so I think that was originally like an older smoke detector, and

Speaker 2 9:20

then Awesome. Well, I'll just run through my spiel real quick, and then I'll get out of your hair. Thank you very much. So your essential home filter are your features, your air filter and your electrical mound. Do you know where those are located? Okay, we just want to make sure that you're aware the air filter y'all want to change out every 6090, days, probably closer to

Speaker 1 9:43

60, because you have a pet, it looks like they're already stored back there. So

Speaker 2 9:47

we already, yeah, you can use the ones that you currently have. And then if you run out, then y'all would have, so your appliances, so your fridge, washer, dryer, those are not under warranty. So if there were to break during the your lease, then we would send somebody out to fix them, and would be at your expense. If, yeah, if you do not want to sink your money into somebody else's appliances and they're broken, we can take them off site, and you can bring your own on with either rental or purchased appliances however you want. And

Unknown Speaker 10:18

then we can take, when we leave,

Speaker 2 10:21

yeah, you take whatever you bring on site when you leave, yeah, yeah. With that, it's just like, those are the most common things where, like, tenants tend to break those items, right? So, like, they're items that you can be misused in that sense. And then for pest control. Y'all are responsible for pest control moving forwards. However, if there is some sort of rodent infestation, the owner will send somebody out to do the initial but y'all would be responsible for tracks, and then yard maintenance y'all are responsible for. And then any sort of cosmetic issues, we won't come out and fix, but anything functional, y'all can go ahead and submit that on the portal and, oh, sorry, go ahead. The last thing is, you'll have a one time maintenance inspection that's going to be closer to the winter months. They're just coming checking on that your smoke projectors are still working and that your AC faulties have been changed. Awesome

Speaker 2 11:28

like, you could ask the owner, if there's like a user manual, I can definitely

Unknown Speaker 11:33

check there was like, kind of, yeah,

Speaker 2 11:39

I can check, but, yeah, there was, like, a folder, and I think it had a large number of user manuals for, like, the appliances. Yeah, we, I mean, I can definitely ask about that. Okay, all right, like, right. Maybe it's

Unknown Speaker 12:02

like, too techie for us with what is we cannot

Speaker 1 12:04

figure out how to get over three, yeah, oh, really,

Speaker 3 12:07

it's really weird. Yeah, yeah. So you hit like, like, Oh, I'm gonna make something. Okay, cool, bake, right? It gives you these options. And, like a normal stove, you can type in like, I want 400 degrees, you know, nothing, does it say kick hold, yeah, this is pretty Jakey, yeah. It's kind of weird, right? I mean, it's probably something really like, maybe we'll find it in there and be like, Oh, that was really dumb. We just skipped, like, a very obvious part. So, like, we've been like, I guess we'll just do this.

Unknown Speaker 12:45

But, yeah, it's just like,

Unknown Speaker 12:49

it doesn't give you option.

Speaker 3 12:53

So we were just like, I mean, we'll look through that packet, obviously,

Speaker 2 12:57

yeah, if you can find something, let me know. I'll also let you know about the items that management has decided to like address, and that should be hopefully, either today or tomorrow, whenever we hear

Speaker 3 13:12

back from them. And then we'll still submit that sheet. So you guys have it, or is that just for

Speaker 2 13:16

us? Yeah, so submit that so we have a copy of the inventory and condition form that y'all found. Highly recommend taking pictures, videos, etc. Make sure that that is like, something that you can like, prove that you have time stamped, not that we're gonna like, charge you for things that don't happen, but there's always slip ups, and it's super helpful for y'all to have that reference. Yeah, just

Speaker 3 13:35

record everything. Okay, I gotcha. That sounds good. Easy peasy.

Unknown Speaker 13:40

Perfect. Cool. Y'all have a great rest of your day.

Transcribed by https://otter.ai