203 Tamara Dr Unit A: Otter AI

https://otter.ai/u/Z4NkLlNhACStHR58P6fgKrIhpuQ?view=summary

OVERVIEW

Speaker 2 is dealing with severe pain from a spine and hip injury, causing them to postpone moving in and requiring them to take pain medication. They have noted cosmetic issues like paint chips and a broken toilet that doesn't fully flush. Speaker 1 reassures them to take their time and report any functional problems through a portal. The fridge is not under warranty, but other appliances are. Speaker 2 is also concerned about lawn care and pest control, which they will handle. A maintenance inspection will be scheduled near winter to check smoke detectors and air conditioning filters. Speaker 2 expresses a desire for world peace and pain relief.

ACTION ITEMS

[ ] If the toilet issue is not resolved by the tenant's adjustments, the landlord will send someone to address it.

[ ] The landlord will send the tenant the contact information for the lawn maintenance service used for the property.

[ ] The landlord will schedule a maintenance inspection closer to the winter months to check the smoke detectors and air conditioning filter, and will coordinate the timing with the tenant.

OUTLINE

Move-In Challenges and Pain Management

Speaker 2 mentions taking a lot of pain medication and postponing the rest of the move due to spine and hip issues, making it difficult to move around.
Speaker 2 notes cosmetic issues like paint chips but is concerned about documenting them for inventory.
Speaker 2 describes a plumbing issue with a toilet that doesn't fully flush and attempts to fix it temporarily.
Speaker 1 reassures Speaker 2 to take their time and offers to send someone if the issue persists.

Minor Repairs and Appliance Warranty

Speaker 2 mentions a cabinet door that needs a screw and a bare wood shelf in the front bedroom that needs attention.
Speaker 1 advises Speaker 2 to submit any additional issues through the portal and reassures them to take their time.
Speaker 1 explains that the fridge is not under warranty, and if it malfunctions, it would be at Speaker 2's expense, but other appliances are under warranty.
Speaker 2 confirms that the stove, range, and dishwasher are under warranty and mentions needing lawn care services.

Lawn Care and Shelving Issues

Speaker 1 provides contact information for the lawn care service, Lost Pines, and advises Speaker 2 to find someone to handle it.
Speaker 2 mentions starting to put shelf paper in but had to stop due to pain.
Speaker 1 reassures Speaker 2 to take their time and not feel obligated to get everything done immediately.
Speaker 2 asks about the blinds and mentions finding scrunchies holding them up, which Speaker 1 advises to push up and use curtains instead.

Pest Control and Maintenance Inspection

Speaker 2 mentions a broken screen and a mosquito in the bedroom, asking if they can take it with them.
Speaker 1 confirms that pest control is Speaker 2's responsibility and advises them to call a pest control company.
Speaker 1 explains that cosmetic issues won't be fixed, but functional issues should be reported through the portal.
Speaker 1 mentions a one-time maintenance inspection that will happen closer to winter to check smoke detectors and air conditioning filters.

Scheduling and Final Remarks

Speaker 2 requests that the inspection be scheduled at a convenient time, considering their work schedule.
Speaker 1 confirms that the inspection will be scheduled at a time that works for Speaker 2 and mentions they work on the East Coast.
Speaker 2 humorously lists their ideal wishes, including world peace and a pain-free hip.
Speaker 1 and Speaker 2 exchange goodbyes, with Speaker 1 wishing Speaker 2 a great rest of the day.

FULL TRANSCRIPT

Speaker 1 0:00

Surely, were there any items that

Unknown Speaker 0:06

were noteworthy, anything like that during your move in? I'm sorry

Speaker 2 0:15

I'm taking so much pain medication. I'm not here. Give me a second. Yeah, no worries. I've had to postpone the rest

Unknown Speaker 0:21

of the move. Because I

Speaker 2 0:25

had done something to my spine and my hip, and I can barely Well, all I can do is lay flat.

Unknown Speaker 0:30

I'm so sorry.

Unknown Speaker 0:32

Sometimes I can walk right now, walking is

Speaker 2 0:38

good. The only thing is, mostly that I have noticed is cosmetic. There's a lot of paint shipping and stuff that I don't care about, but I don't want to be built for it when I move out.

Speaker 1 0:49

Yeah, absolutely, that's just something you would note on your inventory condition form. Yeah, I need to do that. Yeah, absolutely, please take your time. Definitely. Don't want to rush you on that. So the

Speaker 2 1:01

only concern I have, and there was a gentleman, I didn't even know he was coming here from you guys today, he came in and replaced the broken light bulb and looked in the garage to see if there was a gas leak, which I don't guess there is, but he said that the toilet upstairs is just one of those weird ones. You have to hold the thing down and just keep holding it until it finally empties out. This one in here, I showed it to him that he couldn't figure out anything. And what happens is that when you flush it, it sounds like it's filling but it stops after filling up about that much. So I took the back off and I turned this a little bit to see if maybe that would loosen the float or whatever is stopping it. So I don't know if it's going to fix it or not, but I'll let you know.

Speaker 1 2:02

Yeah, absolutely. If that, I'll take a quick photo. If that doesn't fix that, please let us know, and we'll send somebody out to address it.

Speaker 2 2:10

I just it, just, it's weird, because I don't know, it's kind of, you can hear the water start, and then I guess it just stops, because the next time you go to flush it, there's no water in it. Okay?

Speaker 2 2:28

I haven't really. There's a cabinet door over here that I think I can fix with a screw. It's kind of loading, but it's not a big deal. Okay, that's about I only noticed that because I opened the cabinet, everything else has so far has been okay. There's some up in the closet, in the front bedroom, the shelf, one of the shelves, it's just bare wood. It's like they just put a one by 12 in there. It hasn't been painted or treated or anything. So unless you have objections, I'm going to do something to it because,

Unknown Speaker 3:07

and

Unknown Speaker 3:11

I'm sorry, that's all I can think of right now. Yeah,

Speaker 1 3:13

no worries at all. Also, if, like, no rush at all, if you think of other things, you can definitely submit those through the portal, and we can send somebody out.

Speaker 2 3:21

I mean, I really have not been up to doing anything,

Speaker 1 3:26

yeah. I mean, take your time. Absolutely. I completely understand it's no fun being up and about while you're in pain. Please take your time. I No rush at all.

Unknown Speaker 3:39

My boss feels the same

Speaker 1 3:41

way. That's always the perk, right? Yeah, let me just run through my school real quick and I'll jump out of your hair. Okay, so air filter location. Do you know where that is? Okay,

Speaker 2 3:52

perfect. I thought I kept looking at this thing in here, that open vent

Speaker 1 4:00

thing, awesome. And then your electrical panel that's in the garage, correct, I believe. So yeah, we can just,

Speaker 2 4:07

yeah, no, I think I found it on the way through. Okay, perfect. I figured out how to open the garage door. I have to use a screwdriver or something. I'm not strong enough to be able to pull up that tab. So when I finally got the little there's a little finger walk where you can flap it up. Yeah.

Speaker 1 4:24

Awesome. And then your fridge is not under warranty, so if anything were to happen to it, we don't expect anything to happen to it during your lease, but if anything were, it would be at your expense. If you do not want to sink your money into somebody else's appliance, we can take that off site, and you can bring your own appliance on site. You have, it's your washer dryer on site, correct, but it will be, yeah, if I get one, yeah. So every other appliance is under warranty. So the stove top, the range, the dishwasher, all of that is under warranty. So if that were to malfunction, it will be fixed at the owner's expense. Okay,

Unknown Speaker 5:05

I'll let you know. So far, everything's working. Yeah,

Speaker 1 5:12

that would be helpful, but once you're up and moving around, right?

Unknown Speaker 5:16

Oh, who do you use for lawn?

Speaker 1 5:19

So I believe we use lost pines for this area. I can get the contact information and send that over to

Speaker 2 5:29

you. I need to find somebody, because obviously I'm not going to be doing it right away. And at the at my age, I really don't want to do it at

Unknown Speaker 5:37

all. That makes perfect sense. And

Speaker 2 5:49

I will go through as I'm hoping to get better, or if I get enough pain medicine in me and I can move to see what I can I started putting some shelf stuff, shelf paper in, and then had to stop. So I'll go up. I'll stop, you know, start getting more

Speaker 1 6:07

stuff. Absolutely, yeah, again, no rush. Don't feel obligated to get that stuff. I know that it says within like three days for them, touring condition, take, take your time. I want you to feel like you acknowledged everything. And I do have one question,

Speaker 2 6:26

this blind obviously has malfunctions. Can I? Can I just take it down and put up a curtain? What do I need to do with it? And it looks like it's being held up. Honest to goodness, those are scrunchies.

Unknown Speaker 6:47

I would hope that it's not being held up by

Speaker 2 6:49

those. I don't think. I don't know. It's got scrunchies on it, for some reason.

Speaker 1 6:53

Yeah, that seems very odd, yeah, um, I, I would probably recommend, if you're not going to use it at all, if you can just push it all the way up and then you can use the curtains. It

Unknown Speaker 7:13

should stay now.

Unknown Speaker 7:16

Well, until I get the curtains up, leave it to at least here.

Speaker 2 7:21

I don't like the idea piece. What is the orange cube that looks like? It could be, I don't know, Rusty residue, maybe. And your this screen, by the way, is broken. Okay, I'm assuming I'm not responsible for that

Unknown Speaker 7:41

correct, yeah, just make sure that you know that stuff

Speaker 2 7:45

and you can and when you leave, if you want to take the mosquito that's in my bedroom with you, I'd be really excited. What is this? A mosquito? I don't know where it came in, but I've been trying to kill it all day,

Speaker 1 8:00

and then the yard maintenance, I'll send you over that information. Pest Control is your responsibility moving forwards,

Speaker 2 8:07

I try, yeah, I definitely need it. I have spiders and mosquitoes for some reason,

Speaker 3 8:14

but I called somebody, I just haven't gotten back to you. Okay, absolutely getting ready to try to call somebody else. There you go.

Speaker 1 8:22

It's the time of the year. You know, people are getting crazy with mosquitoes, so the those past companies may or may not be in contact, it's definitely hard to get ahold of them sometimes. And then cosmetic issues we won't come out and fix, but anything functional. You'll submit that through the portal, and we will come out and address that. Okay? And then the last thing is, there's gonna be a one time maintenance inspection. Maintenance inspection that's gonna happen closer to the winter months. We'll contact you, like, three weeks in advance, and all we're doing is we're gonna come in check make sure the smoke detectors are good and the air conditioning filter is good.

Speaker 2 9:02

Oh, and so, like, it'll be ready for winter. Yeah,

Speaker 1 9:06

we just want to make sure that we're having we have a scheduled, like, annual maintenance inspection. It happens typically near the

Speaker 2 9:13

winter months. The only thing I ask is, if at all possible, well, I'm I can close the store off and you guys can go crazy, but since I work here during the day and I'm on the phone

Speaker 1 9:26

all day, no, absolutely it'll be at your convenience. So it'll be a schedule that you set and something that works out for you. So for I

Speaker 2 9:34

work on the East Coast. Okay, so I get off of work at four, so that's not a problem with me, and as long as you warn them that I'm going to be on the phone and it may take me a minute to answer

Unknown Speaker 9:45

the door, yeah, absolutely

Speaker 1 9:46

they will. So they'll go ahead and they'll contact you, and then you'll be able to set that scheduled time. Cool. All right, is there anything else that you needed

Speaker 2 9:58

perfect world peace, a million dollars and my hip to stop hurting.

Speaker 1 10:02

Yeah, we need, all need most of those things, right? All right, it's doing great. Have a Yeah, have a great rest of your day. You too. Take

Unknown Speaker 10:13

care. You as well. You

Transcribed by https://otter.ai