4711 Spicewood #155: Otter AI

https://otter.ai/u/EfA-OnNl5SM0mDfnMu6Dz9Ns34w?view=summary

OVERVIEW

Shana conducted a property check, focusing on smoke detectors and door locks. Dominic reported minor issues: non-functional outlets in restrooms and a torn screen door. Shana explained that smoke detectors must be replaced every eight years. She identified a GFCI outlet issue, suggesting it might be due to a tripped circuit elsewhere. Dominic confirmed kitchen outlets were also non-functional. Shana proposed a follow-up in two to three weeks to address these issues. She also mentioned that screen repairs are costly and suggested avoiding them. The meeting concluded with plans to document the issues and schedule a return visit.

ACTION ITEMS

[ ] Inspect and reset the GFCI outlets that are not working properly.

[ ] Replace the smoke detectors in the bedrooms and hallway.

[ ] Schedule a follow-up visit in a couple of weeks to address the GFCI outlet issue.

[ ] Notify the property manager if any other issues are discovered between now and the follow-up visit.

OUTLINE

Smoke Detectors and Door Locks Inspection

Shana introduces the purpose of the visit, which is to check smoke detectors and door locks.
Speaker 3 mentions no issues with smoke detectors and door locks, but notes minor problems with outlets in the restrooms and a small tear in the screen door.
Speaker 1 offers to take pictures of the outlets and add them to the list of things to address.
Speaker 2 explains the need to replace expired smoke detectors every eight years due to property code requirements.

Electrical Issues with Outlets

Speaker 3 describes attempts to reset the outlets in the restrooms, but unable to figure them out.
Speaker 2 explains that if a GFCI outlet won't reset, it might be due to a tripped circuit elsewhere in the house.
Speaker 2 details how GFCI outlets work to prevent electrical hazards and mentions the possibility of a worn-out spring causing the issue.
Speaker 3 confirms that the kitchen outlets are also not working, and Speaker 2 suggests setting up a time to reset them.

Historical Wiring and Switch Issues

Speaker 2 discusses the historical wiring in the house, including how switches were used for lamps and how some switches control multiple outlets.
Speaker 2 explains that some switches might not work because they are wired to specific circuits or devices.
Speaker 2 mentions that some fans and lights have their own hardwired circuits, which can cause issues with switches.
Speaker 2 describes the complexity of accessing the electrical panel and the need to drop the entire ceiling panel to make changes.

Property Maintenance and Work Orders

Speaker 2 explains the process of handling work orders and the busy time of year with many work orders and moving activities.
Speaker 2 mentions that if the screen door is torn, it would be expensive to replace and suggests not dealing with screens to avoid accidental damage.
Speaker 2 offers to take pictures of the electrical panel and other areas for record-keeping and future inspections.
Speaker 2 assures that the GFCI issues will be addressed within a few weeks and offers to fix any additional issues found during the visit.

Final Arrangements and Next Steps

Speaker 2 suggests setting up a time to return and address the GFCI issues, explaining that it might take about an hour to trace and fix the outlets.
Speaker 2 offers to open a work order for the GFCI issues and mentions that an email will be sent for record-keeping.
Speaker 2 reassures that any additional issues found between now and the next visit will be addressed during the same visit.
Speaker 1 and Speaker 3 agree on the plan and express satisfaction with the resolution of the issues.

FULL TRANSCRIPT

Speaker 1 0:01

Hey, Dominic, how's it going? Jake, nice. Thank you. Is Walt, Hi. What are

Speaker 2 0:05

you? This is Shana. We're just gonna run through the check over to make sure everything's up to property. So I'm gonna look at like your smoke detectors and door locks.

Speaker 3 0:14

Okay, yeah, my watch is on our bedroom. She wasn't doing so well. No problems. Bloody.

Unknown Speaker 0:21

Yeah, I just didn't know. Didn't

Speaker 1 0:22

want anybody sick. Yeah, no worries. Yeah. We just wanted to just run in real quick and get this taken care of so I don't have to bother you again. Yeah, you're all electric. And did you have any like, outstanding items.

Speaker 3 0:42

There's like, like, in the restrooms, the outlets weren't working. I mean, it was minor. And then just, I think there's like, a small tear in the screen door that on the bottom.

Speaker 1 0:52

Okay, yeah, if you little stuff like that, if you'll show me which outlets in the restrooms, I can take pictures, and we can get that on our, like, radar, things to address. Okay, are they still not working? I

Speaker 3 1:04

could not figure them out. I mean, I have noticed that, like with the electrical, like, sometimes some of the switches makes up work. I said no, if there's, like, a secret,

Speaker 2 1:16

so you can put it on there or not. We're doing all these smoke detectors, because these are all expired. Okay, they'll still work. But technically it's a property code, okay, we have to change them. They have to be changed every eight years. Gotcha. So I don't want to bother your wife in the bedroom, but we'll, we're going to do one in each bedroom the hallway. We'll just change them all out at one time. Nobody has to mess with it for eight years. Perfect.

Unknown Speaker 1:42

Yeah, the outlets is probably,

Speaker 3 1:51

I try to do the reset and everything, and I just cannot get

Speaker 2 1:54

any so what that means is we'll probably have to track it. But what a GFCI when you try to reset and it won't do anything. It means whatever before it, which it could be that they ran multiple in a row is tripped. So there might be one in the kitchen that we have to reset. And what it'll do is it'll be a power to the next one, then the next one. Then you see what I'm saying, what it's made for is, if you were to take water, electricity in a house does a loop. And if you were to take water and splash it on that outlet. What would normally happen is it it will kill it here at the GFCI immediately, versus it making it to the breaker box and turning it off there. It's made some of the old will sit in the bathtub and drop a toaster in there with you. It doesn't work anymore, but, but it depends on how they wire them. And it could be like this, you'll you'll notice you're saying something about switches. Yeah, if one of these trips somewhere, it could kill your light switch. It could kill another plug somewhere. It depends on how they ran that line. If they ran it in here first and then went to switches or other outlets. If that trips, it kills everything past it. Gotcha See what I'm saying. So if there's one tripped out there, that's the reason why I killed this one. So we'll look at the other ones to try to reset all of them. It could be one you're normally it's like one that's in a weird spot you never use, like on the back porch or behind the coffee maker. Worst case scenario, what we can do, we can hook up a tracker to it, and I can whip it'll literally, like I can hear

Speaker 3 3:19

the wall. So we will do that today, because it takes some time to do but and the breaker box is right, Okay, yeah, don't worry. The kitchen isn't working either. I

Speaker 2 3:57

so nothing in the kitchen, either, just this one right here. I want testable reset

Unknown Speaker 4:02

right here. Right here. Yeah, so it's going

Unknown Speaker 4:03

to be whatever, and I think there's another one behind the fruit.

Speaker 2 4:08

We'll connect. What I'll do is we'll set up a time. It's going to be two or three weeks, but I'll set up a time. And what we'll do if this one won't do it and that one won't do it, the other thing I've seen is if this one got tricked too many times, especially because it's so low on this countertop, you know, somebody's doing dishes and splashed it once. It tripped so many times. The only thing that's in there is a little spring that resets. If that little spring has been pushed so many times, it just worn out. Yeah, then it, even though you're trying it, there still could be power here. But even though you're trying it, it won't let the power go through something as easy as something as we literally pull that one out and switch it out. It takes 30

Speaker 3 4:41

minutes. Yeah, we had moved in. I was kind of messing with, like, some of the switches, and I actually, like, for the TV, like, I flipped one of the switches and everything I turned on. So I didn't know there was something

Speaker 2 4:51

with that. There's like, so how they wire that? And if you have other ones that do it, it's because this place is so old, okay, so what they used to do is, like, you would never have a ceiling fan before. What you would have had were lamps, and that normally either the top or the bottom of the switch, like if you plug in the lamp, it would work all the time. If you plug into the top, it only works off the switch, so it's made to come in and your youth. Instead having to turn every lamp off, you just turn this to everything. But normally the bottom or the top, whichever one doesn't, isn't controlled that? Well, that has its own power. Gotcha. Meaning, if you had one on the wall, like where your sofa was, you could have a lamp there, but you could have your phone charging all the time. Gotcha. The switch wouldn't kill the phone, but it would only kill the lamp. Gotcha. So a lot of those are really weird, and it's just how they designed them. A few of these units, I've seen, the fans and the lights just stay on. That's the reason why you have a remote, like, there's no actual switch to kill it. Yeah, it's because they ran a whole new hardwire just for that, because back in the day when they built it, and nobody, nobody ever thought about, I don't know why. It sounds pretty stupid to me, but

Unknown Speaker 5:53

they'll see their fans in Texas, yeah.

Unknown Speaker 5:56

Or your HVAC is, it

Unknown Speaker 6:00

would be gonna be gonna be in the

Speaker 2 6:07

Yeah, so this is not, it's not even an attic mount. It's a ceiling mount. AC, okay, so when they drop, there's no way for you to see it. When they drop this panel, you're looking at a pan. For them to do anything with it, they have to drop the entire thing, okay, it's a disaster, is what it is, yeah,

Unknown Speaker 6:24

yeah. Hopefully they don't

Speaker 1 6:27

have duty work on ACS and then your electrical panel. Do you

Speaker 2 6:31

know where that is? Yeah, it's right here. Yeah, you just snap a picture that way. We know, yeah. We'll do an inspection, like once a year, and we'll do the exact same thing. Just take pictures of where it's at and stuff like that. Way that we have our records. I can't turn this off. I can't find this. We can tell you, cool.

Speaker 1 6:58

Did I need to get pictures of anything else? Okay,

Speaker 2 7:04

yeah, we'll just notate that the GFC is not working correctly, and I'll put it on the list. Cool. I mean, it's one of those deals right now. I'm doing 22 make ready, and I have like 60 of them work orders, six guys right now working. We're just running in circles. Like, hey, yeah. Normally what happens? Like, if that were been torn before you moved in, we would just take that whole door off and throw it away. It's the problem with it is they're so expensive to re screen. And what happens is, everybody ends up tearing me in an accident, and then we make you pay for it, yeah. Where if we say, from the get go, we don't deal with screens. If you ever tear it, then you're not paying for it. You see what I'm saying. Gotcha? Oh

Unknown Speaker 7:45

yes, oh yeah.

Speaker 2 7:50

But yeah, with those GFCIs, we'll figure it out. Like I said, it'll be a couple weeks before you get back over here. This is just a super busy time of year, so we've got a bunch of work orders up and a bunch of people moving in and out all that. But I'll, we'll get over here. We'll just work it from one outlet to the next athletes, and then we'll figure out, yeah, that'd be great. What's going on. Yeah, it'd be nice to actually be able to,

Speaker 3 8:09

yeah. I wasn't too sure if it was something we were not doing or Nope.

Speaker 2 8:16

I'll just call you. We'll do whatever stays convenient. Normally, it takes about an hour to because you connect to that and trace it through the wall and stuff like that. So we'll just do it. In a few weeks, I'll call you up and just yeah, he's going to open up a work order for you. Or Caroline, somebody will open a work order. It'll send you an email. You can just ignore it. It's mainly for me. That way. It comes to me too. And then in a couple weeks, I'll call you. We'll set something up, come in, switch it out real quick. If you notice anything else between now and then that's going on, we can do the outlets and the smoke detector. Outlets and the smoke detector at the same time. And if you notice something else that you forgot about today, then we'll fix it while we're at Gotcha. We'll do awesome.

Unknown Speaker 8:50

Great meeting you. Yeah, sounds good.

Speaker 1 8:53

Yeah, absolutely. We'll get out of your hair. Have a good one.

Transcribed by https://otter.ai