2704 Nottingham: Otter AI

https://otter.ai/u/1mllLIlmsxvrLJSPg_fbTIN2ENo?view=summary


OVERVIEW


Jake discussed his move and submitted work orders for issues like a drain in the garage and a missing mailbox key. He recommended Lost Pines for landscaping and provided instructions for accessing the air filter and electrical panel. Jake clarified that the tenant is responsible for pest control, yard maintenance, and cosmetic repairs, while the landlord handles functional items. A one-time maintenance inspection will be conducted in winter. HVAC maintenance is not scheduled but can be arranged if needed. The lease term is 12 months, with no month-to-month option unless terminated by the landlord. Jake confirmed he had answered all questions and addressed any outstanding issues.


ACTION ITEMS


[ ] Look into providing a mailbox key.

[ ] Provide recommendations for landscapers.

[ ] Submit a work order for the washing machine drain issue.


OUTLINE


Property Maintenance and Work Orders

  • Speaker 1 inquires about any questions or concerns regarding the property.
  • Speaker 2 mentions several work orders, including issues with the drain in the garage and the absence of a mailbox key.
  • Speaker 1 acknowledges the mailbox key issue but is unsure about resolving it.
  • Speaker 2 confirms that the mailbox is not locked, and Speaker 1 agrees to look into it.

Landscaping and Appliance Maintenance

  • Speaker 1 recommends Lost Pines for landscaping services and mentions they are the previous company used.
  • Speaker 1 provides instructions on locating the air filter and electrical panel.
  • Speaker 1 explains that the fridge is not under warranty and any issues would be at the tenant's expense.
  • Speaker 1 outlines the responsibilities for pest control, yard maintenance, and cosmetic issues, emphasizing that functional items will be addressed through the work order system.

Maintenance Inspections and HVAC Responsibilities

  • Speaker 1 details the one-time maintenance inspection to be conducted closer to winter, focusing on smoke detectors and air filters.
  • Speaker 2 asks about HVAC maintenance, and Speaker 1 clarifies that it will be part of the maintenance inspection.
  • Speaker 2 inquires about the frequency of HVAC checks, and Speaker 1 confirms it is not scheduled but can be looked into.
  • Speaker 1 confirms that the lease will go month-to-month if not renewed, and the company will reach out before the lease ends to discuss renewal.

Lease Terms and Additional Questions

  • Speaker 1 explains that the lease terms are typically 12 months, with no exceptions known to them.
  • Speaker 2 asks about the possibility of month-to-month leases, and Speaker 1 clarifies that the contract does not allow for it.
  • Speaker 1 reiterates that the company will reach out before the lease ends to discuss renewal.
  • Speaker 1 ensures that all questions have been answered and addresses any outstanding items before ending the conversation.

FULL TRANSCRIPT


Unknown Speaker 0:11

Hey, Jake, yeah, how's it going? I


Unknown Speaker 0:25

How's your move been?


Speaker 1 0:30

Okay? Awesome. Yeah, always is definitely. Did you have any questions or concerns about the property or I've submitted a


Speaker 2 0:36

bunch of work orders, some of which have been taken care of, and then I just submitted a few more. Yeah, I guess the drain in the garage the washing machine has like, a tight curve to it. So when they install the washing it's like, watch out for this. It might back up. Okay, yeah, mailbox key, it didn't come with one,


Unknown Speaker 1:00

I don't believe so,


Speaker 1 1:07

yeah, I don't think that's something that I can definitely look into.


Unknown Speaker 1:12

So you haven't had access to this mailbox.


Speaker 2 1:16

Yeah, it's not locked. Okay? Yeah, yeah,


Unknown Speaker 1:23

I'll definitely look into that.


Unknown Speaker 1:26

Were there any other items?


Unknown Speaker 1:34

Okay, recommendations


Speaker 1 1:35

for landscapers. We use Lost Pines. That's the landscaper that the we used to the company. So if you want to go with them, you could. But other than that, I don't know of any other recommendations. Okay, yeah, if nothing else, I just got to run through my spiel real quick and then I can get out of your hair so you know where your air filter is, yeah,


Speaker 1 2:14

so it's just under here, so you just slide it in right here,


Unknown Speaker 2:20

and you know where your electrical panel is,


Unknown Speaker 2:26

garage. Okay, perfect trip. Yeah, it


Speaker 1 2:35

won't trip the circuit breaker, but like the GFCI, maybe, yeah, like, right at the location of the outlet, yeah? Like trips that, yeah, yeah, I don't know specifically you might,


Unknown Speaker 2:57

yeah, what your car's drawing? 115


Unknown Speaker 3:01

regular Yeah, okay, yeah,


Speaker 1 3:04

yeah, if, yeah. If that's something that's happening, I would definitely submit a work order for it, and then your appliances, your fridge is the only thing you have your own washer, dryer, correct? Yes. So this is not under warranty. So if something were to happen to it, that being said, we do give you relatively new appliances like this is not it's not new, but it's not in like, it's in working conditions, right? So if that were to happen, we would send somebody out. They would at your expense. They would fix it. If you don't want to sink money into somebody else's appliances, we could take this appliance out, and you could put your own That being said, we don't anticipate that happening during the terms of release. Moving forward, you're responsible for pest control and yard maintenance and then, like, any sort of like cosmetic issues. We won't come out and fix like, paint chips, things like that. But as you have submitted things into the portal, we will come out to fix functional items, and then there's going to be a one time maintenance inspection that's closer to the winter months, and that's going to be they're going to reach out to you three weeks in advance. It'll be at your schedule, and they're just coming to check on like smoke detectors and the air filter and things like that, to make sure that everything's good, is


Speaker 2 4:22

that? So the HVAC that's through the AC company or through the


Speaker 1 4:28

maintenance inspection would be through us. So it's gonna be someone that is a like handyman, who's gonna reach out to you, and he's gonna come out and inspect those items.


Speaker 2 4:38

Okay? I know usually, like, eight checks need to be maintained twice a year. So then is someone else gonna reach out to me for


Speaker 1 4:45

that? So we don't have something specifically scheduled for that,


Unknown Speaker 4:54

and I don't think that's something that's like on our,


Speaker 1 4:57

like, maintenance radar. Yeah, that makes sense,


Speaker 2 5:03

yeah, so then just if it breaks, then you find someone, I don't think so correct. Okay, cool.


Unknown Speaker 5:13

It makes sense to maintain it,


Speaker 2 5:14

but no, absolutely you guys do for sure.


Speaker 1 5:19

Yeah, yeah, yeah, was there any question, additional questions that you had, or


Unknown Speaker 5:30

let's see you guys,


Speaker 2 5:42

ready? You guys really don't maintain your like AC


Speaker 1 5:46

units, it seems like so they are, like, maintained, we just there's not something on my radar in terms of, like, a schedule of when they would come out. If that's something that like, I can, it's something I can definitely look into and let you know, but it's not something that we, particularly, that I know of that's on our schedule to come out and take care of that.


Speaker 1 6:17

And then the lease, when it ends, it goes month to month. No, so we don't do month to month correct it says, if we don't inform you of like lease termination beforehand, so we will reach out to you before your lease ends and check in to see if you are going to renew. And if you decide not to renew, then we go ahead and we like at the end of your lease term, it'll be terminated. We don't move into month to month. That's not how it handles. So even though the contract is so the contract like, yeah, yeah, okay. And then you guys


Unknown Speaker 6:52

are looking for 12


Unknown Speaker 6:56

month terms, or just correct 12 months, I


Unknown Speaker 7:00

assume there is some leeway for that. You have some


Speaker 1 7:03

exceptions, not that I'm aware of. So we're looking like I think that every lease term that we take on is 12 months, as far as I'm aware. I


Unknown Speaker 7:14

guess I should have asked that question before. Sounds good, not really. But yeah, anything


Speaker 1 7:25

else you need to do? No, that's it. Just wanted to make sure that I answered your questions, to make sure that you're aware of everything, and if you had any outstanding items that you wanted to address. Okay, sounds great. Have a great rest of your Day. You


Transcribed by https://otter.ai

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