1311 Westmoor Dr: Otter AI
https://otter.ai/u/e_ws2b_AZWjAZevBcm6Th6YLPEw?view=summary
OVERVIEW
Speaker 2 discussed various issues with their rental property, including raised or loose floors, non-locking windows, water damage, and a broken window screen. They also mentioned a hole in the wall, uneven paint patches, and a broken mirror with numerous holes. Speaker 1 advised that while functional issues would be addressed, cosmetic ones might not. Speaker 2 requested help with increasing water heater temperature and fixing a leaking AC. They also noted that the air filter needs changing every 60-90 days and that they are responsible for pest control and yard maintenance. Speaker 1 confirmed that all functional issues would be addressed through the portal.
ACTION ITEMS
- [ ] Schedule someone to address the water heater issue and check the temperature.
- [ ] Inspect the windows, doors, and gates that are not functioning properly and determine if they need to be repaired or replaced.
- [ ] Follow up with the tenant before their surgery on July 11th to address any outstanding issues.
- [ ] Patch the hole in the wall and address the uneven wall colors.
- [ ] Dispose of the broken glass and screen from the window that was damaged.
OUTINE
Surgery and Move Preparations
- Speaker 2 mentions having to prepare for surgery by getting an injection and being down for a couple of days.
- Speaker 1 offers to address any functional issues but notes that cosmetic issues will not be handled.
- Speaker 2 points out raised or loose floors and issues with windows and doors that do not lock properly.
- Speaker 2 also mentions water damage and a broken window screen, offering to fix these issues.
Functional vs. Cosmetic Issues
- Speaker 1 clarifies that functional issues will be addressed, but cosmetic issues like painting walls will not.
- Speaker 2 expresses willingness to fix holes in the wall and uneven patches, but is advised to avoid painting.
- Speaker 1 explains that any necessary repainting could be deducted from the security deposit.
- Speaker 2 mentions holes behind a mirror and asks about adjusting the water heater temperature.
Outdoor and Additional Issues
- Speaker 2 reports issues with outdoor faucets, a dripping weather, and broken tree branches.
- Speaker 2 also notes that the gates do not lock properly and mentions leaking AC and broken motion sensor lights.
- Speaker 1 agrees to address these issues and provides instructions on maintaining the air filter and electrical panel.
- Speaker 2 mentions a broken door and offers to fix it with glue, and Speaker 1 agrees to check if it needs to be addressed.
Surgery and Follow-Up
- Speaker 2 informs that their surgery is scheduled for July 11 and asks for a follow-up on the issues.
- Speaker 1 plans to provide updates before the surgery date and notes that someone else will be present to handle tasks.
- Speaker 2 confirms that they will not be able to walk post-surgery but will have assistance.
- The meeting concludes with Speaker 1 promising to follow up on the issues and Speaker 2 expressing gratitude.
FULL TRANSCRIPT
Speaker 1 0:13
Hi, hey, how's it going good? How are you doing good? How's your move been? It's been a move
Speaker 2 0:21
luckily or unluckily, they just had to do, like, the prep, I guess, for my surgery. So I just had to get a an injection. And was like, down for the count for a couple days, and then I go back for my
Unknown Speaker 0:35
surgery. Okay, yeah, so, yeah, a couple days to
Speaker 2 0:39
move. That's fair. I don't know if you saw this, but I pulled it up also.
Speaker 1 0:44
Okay, yeah, so with that specifically, we're not just gonna run through it. If you have any specific things that are functionally based that you would like addressed, we can definitely cover that. Okay. Other than that, the other items that are like any sort of cosmetic, those aren't things that we're going to come out and handle, but they're definitely something you want to note in your inventory and
Speaker 2 1:09
condition. Okay, and I just upload that to the portal or send it
Speaker 1 1:12
to you. Yeah, just send it to me, and then I can take care. I can upload it to the
Speaker 2 1:17
portal. Okay, perfect. If I can show you a couple of things. Yes, okay, so
Speaker 2 1:30
I noticed this. It's not like a big deal, but there are some like floors that are like raised or like loose, like that. Again, not a big deal, but there are these windows, and then the windows in that back bedroom and then in the dining room. I tried to put like a wonder strip on it, just to, like, keep it from coming in. But these doors don't actually lock. I mean, windows like this is too big, and even my stepdad and I, like, tried pushing down on it to get it, and it wouldn't. And if you do try and lock it like how it was, then there's, like, a gap in the middle
Speaker 3 2:16
of the window. Okay,
Unknown Speaker 2:21
I can take that off, if that's better, or
Unknown Speaker 2:27
I can show you another window that has it here.
Speaker 1 2:31
So it's these two front windows, and then there's those two front windows.
Speaker 4 2:42
I think
Speaker 2 2:48
these are actually fine. They're just like, put a lock on this side, because they're kind of uneven, so you like, really have to push to get it down. It's not like, it's easy say, and then and
Unknown Speaker 3:10
then these back here, these don't lock. Also, either of
Speaker 2 3:14
them, you see, it goes like that, but it should be in the latch so it's not actually locked. And then very
Speaker 2 3:33
also, it took me far too long. I was like, How do I change this light bulb? My stepdad came and was like, it's just a dimmer. Um, there's also, like water damage up there, kind of you can move whatever.
Unknown Speaker 4:02
And then that screen,
Speaker 2 4:06
I think that's the window that they tried to break into. There was still glass on the inside and glass outside. I tried to pick it up, but the the screen for one of the windows is like cracked and dented, and it's just like laying on the outside So that one doesn't have a screen. Okay, let me
Unknown Speaker 4:40
I don't think there's
Unknown Speaker 4:54
anything. Yeah,
Speaker 2 5:02
I so in here, also, this is like easy to fix. I'm happy to do it. I'm actually very handy. I got bored during COVID and learned a lot, but there's like a hole in the wall right there.
Speaker 2 5:50
And then, I don't know if it's possible, but like, if you see up there, they just did, like, a botched job of patching that, like the holes up there, and then, if you, like, stand back a little bit this wall, like the walls are all different color gray, so I don't know if it's an issue. If I paint to make it just one color,
Unknown Speaker 6:18
yeah, so the like,
Speaker 1 6:25
those would be considered more like cosmetic things, that is probably something that we're not going to address, but if I paint it, is it fine? So technically, your lease says that you're not to paint. I mean, the the one thing that I tell people is, like, I would necessarily, I would say I would advise against it, but at the end of the day, like it would be something that could be just taken out of your security deposit, right? So if they determine that the paint job that was done needs to be repainted, yeah, then it would be something taken out of your security deposit.
Speaker 2 7:10
So if I, if I paint it though, just to be all the same color, even if it's this gray,
Unknown Speaker 7:19
is that an issue. I just
Speaker 1 7:22
like so I'm not the one who determines if it's like what gets taken out of the security deposit, right? So I just want to be as transparent as possible
Unknown Speaker 7:35
when I move out if the walls are this color
Speaker 1 7:39
that. So if they look at it and don't determine that it needs a new paint job, then you're fine, right? But if they come in and the paint job is something that they're like, oh, we need to repaint this in order to sell it, because the paint job, yeah, that was done. Doesn't look great, then they will take that out of your security deposit.
Speaker 2 8:07
So did they take this out of the other person's security deposit and just not paying
Speaker 1 8:12
that? I don't have that specific information. That is a question that I don't necessarily have the answer to, I get it so, like, the functionality of it is like, yeah, it's up to, like, whoever is inspecting what their determination on if it was quality or not quality. And when it comes down to it, like, I just want to voice to you so you're aware, yeah, that if that is the case, that could possibly happen, right? Yeah, okay,
Speaker 2 8:51
also, this is more just like, so you're aware. But I was going to change the mirror here, and I haven't hung it up yet, but like, there are a ton of holes that were behind the wall, which, those are easy to patch, but I just want to make sure that y'all know that wasn't me.
Speaker 1 9:11
Yeah, I mean that that's definitely something that you would know in your inventory.
Speaker 2 9:15
Yeah, I did, yep. And then there's a couple things outside. Oh, also, is there a way to get the water, like, hotter on that water heater? Because, if you,
Unknown Speaker 9:37
like, blend the water,
Speaker 5 9:40
it like barely gets hot in this hours also, but like, every Fauci I guess, like this is
Unknown Speaker 9:47
the hottest ticket. I don't know if you want to
Speaker 1 9:52
touch it, but I mean, I'll definitely just schedule someone, okay, cool. Or see if we can schedule someone to come out and address it. Awesome,
Speaker 2 10:03
awesome. And then outside also, this weather is dripping right there. It looks like someone maybe tried to break in through that also.
Speaker 2 10:20
And then I tried to trim some of the tree branches, because it's like, it was like falling into the fence almost here, actually completely fell off, like in their
Unknown Speaker 10:34
yards. And I tried to put it
Speaker 2 10:48
walk like in their yards. I tried to put it up, but it's not on the fence. And then this gate, and then that other gate, the locks on it like this. Doesn't even lock. If you were to and
Unknown Speaker 11:04
then same with the other gate.
Speaker 1 11:17
Okay, so those specifically, I don't know if they would consider them functional, but they might. So, I mean, these are all items that I'll address when I get back to the office and see what we can address for you.
Speaker 2 11:29
Okay? And then I don't know if that's normal, but the AC is like leaking a lot. It would not think it's normal. And then on
Unknown Speaker 11:42
this side of this this side of this again,
Speaker 2 11:54
that's the screen, screen. Jesus, I clearly have not had enough coffee, and that's like all of the glass, at least the smaller pieces that I could find, And then I jumped the big ones. But just
Speaker 2 12:22
like slightly hanging up there, but it looked like they someone, like they fell off and just hung up there. I don't know if I can just, like, toss them if y'all need them, and then that board over there also,
Unknown Speaker 12:39
yeah, I honestly, I I'm
Speaker 2 12:42
assuming I just toss them. They're like, yeah, rotted. I just wanted to make sure that that gate, like, is really hard to lock as well. Okay. And then I think these are motion sensor lights, but I can't figure out how to get them to work, because when I turn them on, like, it will turn on for a minute and go off, and then when you walk in front of it, it doesn't turn on. Not a big deal, because I've, I have, like, the reading camera for, like, Google Camera flood lights that I'm putting up, but I don't know if that's like, an electrical thing or
Unknown Speaker 13:21
something. Okay, so
Speaker 6 13:22
thing or
Unknown Speaker 13:28
something, okay, yeah, okay, awesome,
Speaker 1 13:33
yeah. So I'll go ahead and check on these things back at the office, and I just need to run through my spiel real quick.
Unknown Speaker 13:43
So do you know where your air filter is? I
Speaker 1 14:06
Oh, yeah. So it's gonna be in there. And, you know, pull that bottom piece off, yeah, you kind of it like locks in. So you kind of just have to pull forward, okay, cool. And then you'll place that every like, 60 to 90 days cool, and your electrical panel outside, okay? And then your appliances, so fridge, washer, dryer, those are not under warranty. So if something were to happen with them, we'd send somebody out, but it'd be at your expense. All the other appliances are under warranty, so that that would be under the owner's expense. You're responsible for pest control moving forward. And then yard maintenance as well. And then any sort of, like, cosmetic issues, we won't come out and fix, but all the functional stuff, we will, like, I went over. And then after these items, if you have anything functional, please go ahead and schedule that through the portal. And then there's gonna be a one time maintenance inspection that's gonna happen closer to the winter months. Okay, they'll reach out to you three weeks in advance, and then it'll be at your schedule so you'll be able to kind of determine when that is. They're just checking on, like, smoke detectors, air filter things like that. Okay, perfect. Awesome. All right, yeah, that goes one other thing that just came to my mind,
Speaker 2 15:22
but now I can't remember, but, oh, I know what it is in the back and then, like, in the front also, is it
Unknown Speaker 15:33
any issue? I'm assuming not. If I like,
Speaker 2 15:36
like, I don't know why this is here, if it doesn't have it on this side. You know what I mean, like, make it right even,
Speaker 1 15:44
yeah. I mean, you're welcome to do any sort of, like, one cool maintenance or adjusting that you want to awesome.
Speaker 2 15:52
Do awesome. Oh, I know one other thing,
Unknown Speaker 15:55
sorry, no, you're good.
Speaker 2 15:58
Um, this, like, I went to wash the door, and it completely comes off. Okay? And if you look, there's like the metal part that's in it, so it looks like it may be just like someone broke it, but
Unknown Speaker 16:12
I think it's just that one.
Speaker 2 16:20
I tried to hammer it back in, but those metal things like somehow need to be taken out. I think, I think I
Unknown Speaker 16:29
actually have glue that
Speaker 1 16:30
I could glue it in, yeah? I mean, we, I mean, I'll see if they want to address it. If not, I'm sure that like super glue would work, or like Gorilla
Speaker 2 16:40
Glue, yeah, that's what I have. Awesome trick.
Unknown Speaker 16:43
Cool, alright, awesome. Is that it?
Speaker 2 16:46
I think so, yeah, okay. And then my surgery is July 11, so 11 days, so I don't know if you can, like, follow up with like, what you
Unknown Speaker 17:00
can, or,
Speaker 1 17:01
like, yeah, this week I'm gonna try and get that to you, so definitely, before the 11th or gonna, like, reach out, see what we can get to and then we'll definitely work around that. And I can make a note that you'll be I'll still
Speaker 2 17:19
be here, and my mom will be here with me for a week. I just won't be able to really
Speaker 3 17:24
walk. So, yeah, that's fair, but someone else is here to do it for me. Okay, sounds great. Awesome. Thank you. Have a great rest of your day. You.
Transcribed by https://otter.ai