819 Sirocco Dr Unit-B: Otter AI

https://otter.ai/u/sR2VwQSjOssKT0mGzrdVZ9A3vRc?view=summary

OVERVIEW

The conversation involves a discussion between property managers and tenants about maintenance and appliance responsibilities. The tenants are advised to use the portal for scheduling maintenance and to document any issues, including appliance malfunctions and pest control, in an inventory form. The property managers clarify that the tenants are responsible for their fridge and pest control, while the owner handles other appliances. They also mention a one-time maintenance inspection in winter. The tenants note a heater issue flagged by Texas Gas Service, which the property managers agree to document and address. The meeting concludes with the property managers offering further assistance if needed.

ACTION ITEMS

[ ] Follow up on the issue with the heater and the note indicating it needs to be fixed.

[ ] Take pictures and send an updated inventory form to the property manager.

OUTLINE

Maintenance and Appliance Responsibilities

Speaker 1 explains that maintenance-related issues can be scheduled through a portal, and Speaker 2 confirms there are no immediate concerns about wetness.
Speaker 1 clarifies that the air filter and lexical panel are located on the tenant's side of the wall, and Speaker 2 mentions the absence of a hose connection.
Speaker 1 informs that the tenant is responsible for the fridge if it breaks, and the owner handles other appliances like the stove, microwave, and dishwasher.
Speaker 1 advises the tenant to document any pest control or lawn maintenance issues and to take pictures or videos for the inventory form.

Inventory Form and Maintenance Inspection

Speaker 2 mentions the urgency of the inventory form, but Speaker 1 reassures that it can be completed within a week after moving in.
Speaker 1 suggests taking pictures and sending an email with any noted issues, emphasizing the importance of documenting cosmetic problems.
Speaker 1 mentions a one-time maintenance inspection that will occur closer to winter, focusing on filters and smoke detectors, and will be scheduled by the tenant.
Speaker 2 notes a warning sign on the heater from Texas Gas Service, and Speaker 1 agrees to take a picture and make a note of it.

Final Remarks and Contact Information

Speaker 1 reiterates that any immediate concerns should be addressed through the portal, and Speaker 2 confirms understanding.
Speaker 1 offers to answer any further questions and confirms that they are the main point of contact for the tenant.
Speaker 1 ensures that all necessary information has been exchanged and that the tenant has no further questions.
The meeting concludes with mutual agreement and well-wishes from both parties.

FULL TRANSCRIPT

Speaker 1 0:00

How's everything going for y'all? Good, yeah, we're just like getting to another space. I know. Okay, now he's gonna say hi, hello, that's mustard.

Unknown Speaker 0:07

Hello, mustard. It's nice.

Unknown Speaker 0:10

Okay? Lover on your hands. That's perfectly

Unknown Speaker 0:15

Yeah, it's good.

Speaker 2 0:21

Cool. Yeah, y'all didn't have any questions or anything. Um,

Speaker 1 0:33

is that gonna be an issue? No, I don't believe. I don't think it's it's not like, wet. I put my finger in there. It's not wet or anything. So it's like,

Speaker 2 0:44

it's not water. Yeah, I don't, yeah, I don't believe. So, okay,

Speaker 1 0:50

um, do we have questions? I mean, how does the I know there's, like, maintenance, you're probably not maintenance. So, and it's enough to talk about that.

Speaker 2 0:57

So, yeah, anything maintenance related, y'all can go through the portal. Okay, cool, and y'all can schedule that. Okay,

Unknown Speaker 1:12

pretty straightforward,

Speaker 2 1:13

yeah, yeah, for sure, awesome. Yeah, that's fantastic. So just have to walk through a quick spiel. Okay, so do y'all know where your air filter location is? Yeah,

Unknown Speaker 1:33

correct, yeah, and

Speaker 2 1:35

then your lexical panel, yeah, I think that is it all on their side of the wall. It definitely would probably be on the A I looked over there,

Unknown Speaker 1:51

yeah, so I think it's actually on their side. I think it's

Speaker 1 1:53

on this wall right here, yeah. And I was looking over because I was looking for a hose, because I realized we don't have a hose connection, and I was like, there's no hose on our side. I think it's maybe on their side.

Speaker 2 2:12

Yeah, and then appliances, so y'all brought your own washer, dryer, correct, okay, yeah, but the fridge. So if anything goes wrong with the fridge, that's gonna be y'all expense. So we'll send somebody out, but it would be at your expense. If that is more than y'all wanna pay, don't sink your money into somebody else's appliances. Y'all can do like fridge rental, okay, things like that. And we'll take the fridge off property, okay? And then every all the other appliances are handled by the owner, so like stove, microwave, dishwasher, okay. And then, moving forward, y'all are responsible for pest control and lawn maintenance. I don't believe y'all are in an HOA, so really just maintain it the best that you can Okay, and then we'll come out for any sort of functional situation. So like if your door is not working, if your window doesn't open, if you have any sort of issues with appliances that are under warranty, things like that, but any sort of like, the cosmetic issues, like paint chips, things like that, we won't come out for make sure that you note all of that stuff in your inventory form that is important, like, I highly recommend, like going through, taking pictures with a video, whatever you want, in order to, like, have that information, not just written down, but like, photo of the information, sentiment,

Speaker 1 3:51

inventory form, because they were, like, do it within 48 hours. But like, we haven't even moved in, yeah? So, like, kind of finding more things as we're, like, actually using the space, yeah? So,

Speaker 2 4:02

so should I just take pictures? Yeah, I would take pictures and then maybe send like an email to me, like stating, hey. Like, these are things I like, just mentioned, maybe, like, I felt rushed because it said 48 But realistically, like, we don't require it within 48 hours. We I personally want to give y'all, like, time to move in, like, a full week to like, kind of find those things and make sure that everything's, like, good. Maybe

Speaker 1 4:33

we we could, like, kind of go, re go through it, and maybe I could send in, like, an updated one. Sure, yeah, we literally just spent the night last night for the first time. And so now I'm like, oh, there's shit. There's like, stuff around that. I'm like, Oh

Speaker 2 4:45

yeah, yeah. Definitely make sure to, like, take videos, notate that stuff, and then feel free to send in another one, and we'll update our system with your other inventory. There is a one time maintenance inspection that's gonna occur that's gonna be closer to, like, the winter months. They'll the maintenance coordinator will reach out to you, like, three weeks in advance. It'll be at your schedule so you'll be able to define like, when they're coming, and all it is is to, like, look at the filters, smoke detectors, make sure that everything looks good. Okay. We

Speaker 1 5:16

did notice that there's like, a note on our what is probably the heater saying, like, it's from Texas gas service saying, don't use this until it's fixed. So I just noticed that, like, there's, like tape around it, like the AC is working, but like the I noted that on my little inventory thing, like, it says, Okay, well, no, I think they came in April, and it said something like they need to update something before it can be used. So they turned it off.

Speaker 2 5:46

Okay, let me take a picture of that and make sure that that's notated, and then we'll

Speaker 1 6:00

I rain. It says, blue pipe needs pharynx, okay? And they turned it off at the plant stall, which I think is just right here, okay, for sure, probably the heater. I'm thinking,

Speaker 2 6:19

yeah, let me make note of that, and I'll, we'll get back to you on that for sure. Okay, okay, yeah, it's definitely important to, like, jog your memory a little bit, you know. Okay, outside of that, like, there's nothing else I need. On my end, everything's good, we'll make sure. So

Speaker 1 6:43

you're like, the guy that I have an emailing with, right, correct. Okay, yeah. So you're like, moving forward,

Speaker 2 6:48

yeah, moving like, if you, if you have, like, immediate concerns, yeah, then definitely, okay. But if you have any sort of maintenance, all that can be scheduled through the portal. And, yeah, so if y'all don't have any further questions, then I'll get out of here I think we're good. All right. Well, nice to meet you. Yeah, absolutely.

Unknown Speaker 7:12

Yes. Okay. Have a good one.

Transcribed by https://otter.ai