1302 Fairbanks Unit A - Otter AI
OVERVIEW
The conversation involves a landlord and tenant discussing the logistics of moving into a new rental property. The landlord advises the tenant to check all fixtures and submit work orders for any issues within 24 hours, with emergencies handled more urgently. The tenant is responsible for pest control except for exclusion work, which the landlord covers. The landlord emphasizes the importance of notifying them for any maintenance needs and mentions annual inspections. The tenant is advised to change air filters regularly, especially if they have pets. The landlord also discusses the handling of appliance repairs and yard maintenance, and requests the tenant to leave a review on Google to help their business.
ACTION ITEMS
[ ] Check the property condition prior to move-in and submit any work orders for repairs.
[ ] Notify the landlord/property manager immediately for any emergency issues like lack of heat or AC.
[ ] Purchase pest control traps and baits as needed, as the landlord covers the cost of any exclusion work.
[ ] Replace air filters regularly and notify the landlord/property manager if any major issues arise with the HVAC system.
[ ] Locate the electrical panel and Google Fiber setup, and let the landlord/property manager know if any assistance is needed.
[ ] Complete the move-in condition inventory form and provide it to the landlord/property manager.
[ ] Leave a Google review for the property management company.
OUTLINE
Lease and Move-In Details
- Speaker 3 mentions they will focus on moving to Tiger stuff for the rest of the week and will address bigger issues next week or the first week of April.
- Unknown Speaker expresses a desire to avoid stress about the upcoming move and mentions turning on utilities.
- Speaker 7 and Unknown Speaker discuss the importance of checking everything before moving in, including bulbs and fixtures, and submitting work orders for any necessary repairs.
- Speaker 1 explains the process for handling emergencies, such as no heat in winter or no AC in summer, and the importance of submitting work orders for non-emergencies.
Pest Control and Maintenance
- Speaker 1 explains the responsibility for pest control, mentioning a complimentary spray before moving in and the tenant's responsibility for ongoing pest control.
- Speaker 3 shares a past experience with rodents and the importance of reporting any pest issues immediately.
- Speaker 1 clarifies that the owner covers the cost of work except for physical traps, which the tenant must purchase.
- Speaker 1 and Unknown Speaker discuss the importance of changing air filters and the types of filters available, including those for pets.
Non-Emergency Repairs and Appliances
- Speaker 1 and Unknown Speaker discuss the process for handling non-emergency repairs, which are addressed within 24 business hours.
- Speaker 7 mentions the importance of not fixing appliances over $50 without consulting the owner.
- Speaker 1 advises tenants to let them know if they plan to fix appliances themselves to avoid unnecessary expenses.
- Speaker 5 and Speaker 6 discuss the frequency of yard maintenance, with Speaker 5 suggesting mowing once every six weeks.
Utilities and Miscellaneous Items
- Speaker 3 asks about the location of the plug for Google Fiber and Speaker 1 offers to help find it.
- Speaker 1 and Unknown Speaker discuss the importance of not entering the property without permission, except for work orders or emergencies.
- Speaker 1 mentions that the handyman will contact the tenant two weeks in advance for annual maintenance checks.
- Speaker 7 reassures the tenant that they will not be bothered unless there is a specific need, such as a work order or maintenance check.
Final Instructions and Emergency Contacts
- Speaker 1 reminds the tenant to check their pictures and submit a list of any missed items to the handyman.
- Speaker 7 advises the tenant to inform them if they need a key or mailbox to be made to match their existing one.
- Speaker 1 explains that only one copy of the key is kept for emergencies, and vendors do not have access to the property without permission.
- Speaker 2 and Unknown Speaker discuss the importance of leaving a review on Google to help the property management team.
FULL TRANSCRIPT
Unknown Speaker 0:10
How's everything going?
Speaker 1 0:22
You? Gonna be moving to Tiger stuff for the rest of this week, and then probably let the big stuff, probably not until next week, or like, the first or second week of April. My current lease is not up until
Unknown Speaker 1:51
I kind of refuse to be stressed out about this September soon, please turn on
Unknown Speaker 1:58
the utilities.
Speaker 2 2:01
That's gonna be our one day. Sweet. Was reminded of us. I want to make
Unknown Speaker 2:08
sure. I wanted to make sure that fans are not doing
Unknown Speaker 2:13
great, yeah, so that'll be Monday after
Unknown Speaker 2:18
well, we just wanted to take it high. By the way, my
Speaker 2 2:22
colleague, I up, check in, see how you're doing. Interview yourself. I
Unknown Speaker 2:27
will be the main contacts I did call you a message.
Unknown Speaker 2:30
So that phone number, my cell phone,
Unknown Speaker 2:32
the one that's on our website, it goes to, like, just a voicemail,
Unknown Speaker 2:35
and sometimes does take a while to get back to
Unknown Speaker 2:40
you. The fastest way to reach me is always going to text
Unknown Speaker 2:45
and email.
Unknown Speaker 2:48
I'm a texting person, so
Unknown Speaker 2:49
please do yes, that's
Speaker 3 2:52
the fastest and easiest way to make and let's just remind you about a couple things on your piece to submit reporters, let's say after you get utilities on coming here, you should check everything I did prior to me moving in, and you should everything should be perfect. I checked my bulbs, fixtures, everything like that, but double check for me. And if there's anything that needs to be looked at or just quickly repaired, please go on top Fauci submit a work order. We'll get someone out within 24
Unknown Speaker 3:22
hours. Great. Now, if there was like an emergency, and for me, an emergency is
Speaker 3 3:28
no heat in the winter and no AC in the summer or this type of weather, please call me or text me and I'll put a rush on.
Unknown Speaker 3:35
Okay, cool. But just for non emergency items, we get
Speaker 2 3:38
up in 24 business hours, sounds great. Okay? And then pest
Speaker 3 3:42
control, we do a complimentary spray around the property prior to you moving in, but now moving forward, it is your responsibility, sure, and that's for Buzz insects. If there were ever bigger issue here at this property, please let us know. Owner does take care of that in any exclusion work, but you have to pay for actual
Speaker 1 4:00
traps and socks. I didn't have a great experience at my last place. Unfortunately, I'm very well versed in capturing rodents. There has
Speaker 2 4:07
never been a loaded issue here at this property, and if there is something that is
Speaker 1 4:14
an emergency for me now, the lab in my current place now is that the kitchen ceiling is like super low. It's like this, where it's a, you know, two story. Time ceiling is, like, super low. There's like this light that's never been, like, fully sealed, yeah, they get through and they get through.
Unknown Speaker 4:31
Yeah. So unfortunately, I caught a lot of rats. So we will
Unknown Speaker 4:38
never leave you with you tell me immediately.
Speaker 3 4:44
Everyone, but then with that, the owner pays for all the work, minus the physical tracks. We just have to
Unknown Speaker 4:51
purchase those. Another thing is filtering. Filters
Speaker 4 5:02
yet. Hmm, you
Speaker 5 5:14
seen your filters yet? I
Unknown Speaker 5:40
Garrett, to confirm.
Unknown Speaker 6:02
I Jake, I'm gonna give my hand.
Unknown Speaker 6:22
Here. All right, so when I recommend Angel,
Unknown Speaker 7:00
she is up to you. Now, I have a cat. Okay, cool. So depending
Speaker 3 7:13
on how much your baby shed does, keep an eye out. Yeah, you can even find the ones that last you, like five animals, and so I have a lot of pet hair around. And then the size is right there on the sides, or whatever. And then on that note, so we're not gonna come into your air filter, anything like that. We also won't come in, frankly, cosmetics, like paint chips,
Unknown Speaker 7:36
light bulbs, bottom
Speaker 3 7:40
closet right there. Yeah. Absolutely. And then, um, we're also not going to come by here, unless you ask us to for our work order or
Unknown Speaker 7:50
some trade needs to come here, anything like
Unknown Speaker 7:52
that. We're not going to buy the only time
Unknown Speaker 7:55
we will ever come here, outside of the
Speaker 3 8:00
border, I would say that's going to happen sometime late fall. And what happens is our handyman, who's going to email and call you two weeks in advance or four weeks and say, Hey, I need to come by doing maintenance. Question your yearly let me know your availability. And it's three weeks in advance your availability when you're here, and it's just to come check filter and appliances lights and just make sure that there's no, like, big ticket items that haven't been recorded. Like people. We've had people their whole double AC business. Don't report
Unknown Speaker 8:36
it. We live in Texas.
Unknown Speaker 8:41
We thought we would get charged for it. I'm like, No, but yeah, go get
Unknown Speaker 8:45
super quick. Remind me of
Unknown Speaker 8:53
this game
Unknown Speaker 9:01
with the wash and dry hair. Okay, sweet. But sure it's possible and
Speaker 2 9:10
something old and and gross, but say something goes wrong with it, you can let me know, but I'll send out a text to come give you a quote. I tell my tenants,
Unknown Speaker 9:20
look at this over 50 bucks or something, you can fix yourself. Don't
Speaker 3 9:23
do it. So waste your money into an owner's appliance that's not going to reimburse you. Let me know. I take it and you put your own in, okay? And
Unknown Speaker 9:33
then you'll have your own washer, dryer,
Speaker 3 9:38
and then your maintenance. You're not in an HOA, luckily. No one really cares about your yard. But
Speaker 6 9:45
then I have too many properties, I just asked if you can mow it, like maybe once every six weeks
Speaker 7 9:50
or so. Yeah, that's what I figured. No big deal with your mom and enjoy right? But I don't go over
Unknown Speaker 9:57
grown grass eaters. You're good.
Unknown Speaker 10:02
You're like, electrical panel in the back right
Speaker 1 10:12
around my corner? I did get my box delivered for Google Fiber. Do you know where the plug is for them? I don't. I'll look
Speaker 3 10:21
around. Yeah, they should be able to find it. And then also, like with
Unknown Speaker 10:25
you already have to make it in, like, drilling down, okay,
Unknown Speaker 10:29
let me know. I'll look
Speaker 3 10:35
around somewhere. Sweet air filter. Pass bridge. Did you condition inventory, condition form? Not yet. Never the following August and then fall season.
Speaker 7 10:53
Okay, great, sure you should
Speaker 2 10:59
just don't hear from us. We're very chill. Sounds
Unknown Speaker 11:14
good? You need anything? I'm here for you
Speaker 2 11:15
about the fire. Yes, I've actually had someone tell me about a fire. Hey, Melissa, someone's burglarizing my house. I
Speaker 8 11:21
don't know what you want me to do. I don't like my house. I don't
Speaker 6 11:30
know what you want me to do. What are you doing? No, but he goes out to book like on you. Let me know I'm not letting anyone or your animals sit and eat things like that. So thank you for
Speaker 3 11:42
your time. You're so excited having a tenant. When you get your time, please let me know.
Unknown Speaker 11:48
Remember to check your pictures. Make sure that
Unknown Speaker 11:53
if you have a couple items that we missed,
Speaker 3 11:55
just keep a running list for the handyman and submit it all
Speaker 2 11:59
in one. Go ahead and let them know today is for the key or mailbox to make it
Speaker 3 12:04
match the one that you have, and I'm the only one that has it.
Unknown Speaker 12:09
Specifically. I have one copy that's
Unknown Speaker 12:13
only for certain emergencies. Other
Speaker 3 12:16
than that, the vendors do not have a key, so are not going to be here for a work order, leave a key or schedule looking here at
Speaker 7 12:21
yoga. Availability, yeah, for sure.
Speaker 5 12:29
I guess the last thing is, we don't handle like manager stuff.
Unknown Speaker 12:35
So like, yeah, I didn't think really like this. You
Speaker 6 12:42
know? I
Unknown Speaker 12:51
mean, I'll be meticulous,
Unknown Speaker 13:00
right? Exactly. I appreciate you. And one
Unknown Speaker 13:04
more thing, it really helps us. If you could just leave a quick Google. Just being Jake, my boss must be
Speaker 2 13:20
sending Amazon. It helps us. Google, yeah, property. If
Unknown Speaker 13:29
you are able to do it, I'll send you some cool.
Speaker 4 13:33
Sounds good to me? Yeah, YEAH.
Transcribed by https://otter.ai