1110 Gobi Unit B: Otter AI
OVERVIEW
Alyssa discussed her property review with Jake and other speakers, addressing utility setup, Google Fiber installation, and a non-functioning window. The property management team confirmed all appliances are electric, with the tenant responsible for repairs and pest control. They mentioned a complimentary move-in bug spray and a one-time maintenance inspection. Alyssa was advised to maintain the yard to avoid neighbor complaints and was informed about local pest issues. The team emphasized the importance of reporting any non-functional items and offered contact information for further assistance. They also requested a review for their business.
ACTION ITEMS
[ ] Fix the window that does not open fully.
[ ] Confirm if there is any gas at the property.
[ ] Send the property manager's contact information to the tenant.
OUTLINE
Property Utilities and Maintenance Discussion
- Speaker 2 inquires about Alyssa's music and property review status.
- Speaker 1 mentions using a company for utility setup and asks about Google Fiber, noting a window issue.
- Speaker 3 confirms the window issue and mentions a maintenance visit to fix it.
- Speaker 2 and Speaker 1 discuss the electrical system, confirming it is all electric, including the water heater.
Appliance Warranty and Responsibilities
- Speaker 2 explains that appliance repairs are the tenant's responsibility, with exceptions for certain items.
- Speaker 3 clarifies that only the fridge is not warranted, while other appliances like the stove and dishwasher are.
- Speaker 2 and Speaker 3 discuss the tenant's responsibility for pest control and yard maintenance.
- Speaker 2 mentions a complimentary move-in bug spray and the need for the tenant to handle minor pest issues.
Maintenance Inspections and Property Condition
- Speaker 2 and Speaker 3 discuss the frequency and purpose of maintenance inspections.
- Speaker 2 confirms that only functional issues will be addressed, with cosmetic issues left to the tenant.
- Speaker 3 mentions a one-time maintenance inspection and the importance of reporting any non-functional items.
- Speaker 2 asks if there are any further questions or concerns, and Speaker 1 mentions only the window issue so far.
Neighborhood and Pest Management
- Speaker 3 advises on maintaining the backyard to avoid neighbor complaints.
- Speaker 1 mentions difficulty finding an affordable lawn service.
- Speaker 3 shares personal experience with pest management in the area.
- Speaker 3 offers contact information for further assistance and encourages the tenant to reach out with any concerns.
Final Remarks and Review Request
- Speaker 3 shows a drilled hole in the screen and mentions it as a cosmetic issue.
- Speaker 1 shares their move-in location and mentions their dog needing a yard.
- Speaker 2 and Speaker 3 discuss the importance of reviews for their business and offer incentives for positive reviews.
- Speaker 6 and Speaker 5 discuss the possibility of drilling for internet access, with Speaker 6 expressing approval.
FULL TRANSCRIPT
Speaker 1 0:13
Jake is Alyssa. How's your music going so far?
Unknown Speaker 0:21
Guys just doing the review
Speaker 1 0:28
paperwork, you know, come through all that for sure. I guess we just wanted to show up and make sure that everything was going well. If you had any questions surrounding the property or anything along those
Speaker 2 0:41
lines. Um, not yet I'm getting, I'm using one of those companies that helped me get all my utilities situated. So that should be good. I wanted to ask about Google Fiber. Um, it's not out here yet, so they might have to drill if I go that
Unknown Speaker 0:59
route. That's what's absolutely
Speaker 2 1:03
okay. And then I wanted to show y'all since
Unknown Speaker 1:06
New Year coming, this
Speaker 2 1:07
window does not open all the way, and now I can't get it relaxed. So I mean, it's not a safety or sort of thing that can open. But I'm gonna put that before you
Speaker 3 1:21
put that down paper for now. Paper for now, but since it's not functioning as intended, we don't want her to be able to use the window recorder. Sounds good on your behalf, and then our handwritten will contact you at your previous schedule. Will come by. You can leave a key with them. Since it's vacant, we can come in and we'll get that fixed for you. Okay, great. Thank you. And
Speaker 1 1:42
you know where your Airforce filter is right, right there, and you know that yours, as well as the other units, electrical box is outside on this back wall? Yeah,
Speaker 2 1:53
I saw that. And then I just wanted to make sure that there's no nothing that runs on gas out here. It's all electric. You
Unknown Speaker 1:59
don't need gas for any reason
Speaker 3 2:02
my head. Sorry. We have about 350 properties, as far as I'm aware, but I can double check. We want to get back to my computer. If there is, I'll shoot $15 text. But if you don't hear me,
Speaker 2 2:14
yeah, I mean, that's electric, and then the water heater is electric, my only questions.
Unknown Speaker 2:20
If it keeps much
Speaker 1 2:23
bigger, yeah, yeah, I don't know. Well, as soon as I get back to my computer, just to confirm my purpose,
Unknown Speaker 2:27
I have all that info on
Speaker 1 2:34
hand. The other thing, any appliances, if that were to, like malfunction or anything, for any reason, we will send somebody out to fix it, however it is, it would be at your expense. So if an item were to break or anything like that, we can take it off the property and you can replace it with one of your own. So don't necessarily need to put money into other people's appliances, right? And
Speaker 3 3:00
this just applies just to the fridge, and remind me, if there's a washer dryer, I would say no, so this actually just applies to the fridge, so just not warranted, but as you can see, brand new. So we don't expect anything to happen, but we just don't want to warranty any of our fridges or washers and dryers for any of our properties. So we just have to our properties. So we just have to tell everyone that something goes wrong with it. This is kind of a youth
Speaker 4 3:33
thing, every other thing, the stove, the dishwasher, but right now, as you can see, yeah, so you're
Speaker 1 3:37
good, and then you're responsible for pest control and yard maintenance as control, there's already been like a bug spray, initially for you, complimentary move in spray, and then in terms of any rodents, not that there has been any on site, or anything along those lines. Just have to say the same spiel that you would be responsible for, like traps and things like that. But they would send like, a pest exterminator out to take care of, like, the main problem, right? And then also highly encourage noting any cosmetic issues on your move in form. But that is, like, it's move in ready, basically. So any of that stuff is things that we're not going to go ahead and, like, patch up or maintenance. If it's functional, such as the window that you have, we'll definitely come in and take care of that. But anything cosmetic, we're not going to take care of make sure light bulb.
Unknown Speaker 4:31
If there's something not working, let me know. And
Speaker 3 4:36
then going forward, light bulbs and paint chips, things like that. We just want some
Speaker 1 4:42
form we're you are gonna have a one time maintenance inspection. I think it's three months, right?
Speaker 3 4:49
I would say yours are all kind of different. Yours is probably gonna be sometime in the full slash winter. And then what it is, it's just a pure maintenance inspection. That's the only thing we're really ever going to come here, other than a work order. And it's not me personally or Jake himself to start handing him to know really well if you need anything done here, of course, when he comes, he comes by, gives you a three week notice and schedules that you're coming in. He'll come by, and he'll check your air filter. He'll check water here, he'll check AC, and then he'll just make sure that appliances are working good, nice out of your hair, so purely for maintenance, and it takes about five minutes. Yeah, other than that,
Speaker 1 5:31
we won't come here before. Is there anything else that, any other questions that you have for us, any concerns, anything like that? Um,
Speaker 2 5:39
not yet. I'm just going through everything right now and checking on the room, so I'm not all the way down. But other than that, other than the window, that's the only thing I've come across so far that's not cosmetic. Nothing.
Speaker 3 5:52
Good, awesome. I'm sure that's pretty good. We're not in an ancient way. Realistically, no one really cares about what you do with lawn here or anything that really doesn't apply, but for the backyard, we just ask that you maintain it if it ever does be, like, pretty high or weedy, just so, like, essentially no neighbors complain, but you're not in any
Unknown Speaker 6:16
sort of way. So yeah, Karen is doing that, what you
Speaker 2 6:19
will. So I will be cutting the grass regularly. It's just a matter of finding somebody that doesn't charge an hour a big old
Speaker 3 6:28
garden My dog is so I have to keep it maintained, and it's a nightmare. On that note,
Unknown Speaker 6:35
like you said, we do a
Unknown Speaker 6:37
couple minutes for eight over phone company. The bugs here, down
Speaker 3 6:48
here, is specifically in this area for some reason. So just keep that in mind. You can see some bugs pop up here, especially this humidity going on. I already got black field crickets recommendations on things to buy or even hire someone, but I just bring myself in. Yeah, I get some definitely stuff. But I think that one is going to come say hi to you. Show you there were real people. I'll send you my contact information via email so you have it. We were going to contact with remainder of the latest so if you need anything, you can always text me or just stop if there's something that you're concerned about and that may not be covered for us, if you're not sure it's cosmetic or not, you can only just text me, say, hey, we think about this, and I'll let you know. I'll help you, please. We hope you love it here. I know you're not in yet, so as you move in, things
Unknown Speaker 7:46
might pop up. Just text, call
Unknown Speaker 7:48
me, email me, great. I did want to
Speaker 3 7:57
show you this if you're not gonna move that
Speaker 4 8:09
over to me. It's on that time. We've got a cool how it's not easy, No, can you take
Speaker 5 8:22
that separation? You
Unknown Speaker 8:42
do? Boot? Or
Unknown Speaker 8:47
can I see right through that it's
Speaker 1 8:57
open from outside, because that doesn't look like a BB shot it that looks like somebody drilled a
Unknown Speaker 9:02
hole in here too.
Speaker 3 9:10
I'm like, so intrigued by this, like, what's going on this is that's definitely a drill
Unknown Speaker 9:19
hole, though, in My screen, the floor is
Unknown Speaker 9:36
coming up right here. Yeah, those
Speaker 3 9:45
are, um, if anything, that it's not like, yeah right here. That's not like, obstructing the walkway and things like that. Of
Unknown Speaker 9:51
course, it
Speaker 3 9:51
gets worse, let us know. But because it's just slightly popping over here, probably get worse over time with the humidity and everything. Time with the humidity and everything, just let us know. But as of right now, we're going to consider it cosmetic. Yeah. Hope you love it here, I'll send you my info. If not does that my wish. I'm I'm like, oh my god, oh my God. Where are you moving from? Like,
Unknown Speaker 10:29
over on South Congress. So I
Speaker 4 10:36
was on South Congress when I moved to off of South first, so not too far, but four minutes from here. Yeah, I just,
Unknown Speaker 10:49
I live in umber right now, and I live
Unknown Speaker 10:51
in my dog, she just needs a
Unknown Speaker 10:53
yard. Yes, she does strategy. We moved from New City, so yeah,
Unknown Speaker 11:00
your neighbor is so excited to be here.
Unknown Speaker 11:09
She's so excited to meet you, Linda, she's great, but you couldn't have been
Unknown Speaker 11:20
on. She's great, but you couldn't have put
Unknown Speaker 11:24
a better match together. Like these are the great numbers. So
Speaker 1 11:26
also, our business thrives on reviews. So I think you'll send over a link with her introduction. So if you want to review us, that'd be fantastic. We send what $20 Amazon for, like five free money, also
Speaker 3 11:46
the number, but no pressure, but I'll pull the link so you could just do a quick review about your experience with you. Jake, sure, yeah, I really appreciate it. Yeah, so much
Speaker 6 12:01
for coming by. Scorecard. town
Speaker 4 12:23
ever they asked the drill for internet, that would like consider
Speaker 6 12:27
you to somebody really say yes. Okay.
Transcribed by https://otter.ai