10301 Forest Grove Dr: Otter AI
OVERVIEW
Speaker 1 discusses property maintenance, emphasizing the importance of pest control, particularly for black field crickets, and recommends quarterly spraying services. They mention a one-time annual maintenance inspection, including air filter and appliance checks, which will be scheduled three weeks in advance. For work orders, Speaker 1 advises using the folio system and provides a contact number for the maintenance coordinator. Speaker 2 expresses appreciation and inquires about AC costs, which Speaker 1 notes are not responsive but offers to provide information if available. Speaker 3 asks about additional wasp nests, and Speaker 1 promises to check and update the tenant. Speaker 1 also offers to help with TV reprogramming, suggesting a YouTube search for instructions.
ACTION ITEMS
[ ] Check for any additional wasp nests in the back.
[ ] Provide the cell phone number of the point of contact.
[ ] Call the AC company to get the acting figure sorted out.
OUTLINE
Pest Control and Maintenance Responsibilities
- Speaker 1 discusses the importance of maintaining pest control, particularly mentioning black field crickets and recommending quarterly spraying services.
- The company conducts a one-time maintenance inspection per year, typically in the fall or winter, to check air filters, appliances, and AC units.
- Speaker 1 emphasizes that unless there is an emergency or a work order, they will not visit unless requested by the tenant.
- The maintenance coordinator will contact the tenant three weeks in advance to schedule the inspection, which can be done at the tenant's convenience.
Work Orders and Contact Information
- Speaker 1 explains the process for submitting work orders through the folio system, which will be handled by a dedicated maintenance coordinator.
- The maintenance coordinator will have contact information for various trades to handle different issues efficiently.
- Speaker 2 appreciates the help and mentions needing to figure out the acting figure for the AC, which Speaker 1 offers to assist with if more information becomes available.
- Speaker 1 assures that they will create a hands-off experience for the tenant, taking over most responsibilities.
Additional Pest Control and Maintenance Inquiries
- Speaker 3 inquires about additional wasp nests in the back, to which Speaker 1 responds that they will double-check and update the tenant via text.
- Speaker 1 mentions that 90% of the time, they do not have the information needed and will reset the system if necessary.
- The process for resetting the system is described, including searching for instructions on YouTube.
- Speaker 1 reassures that the reset process is easier than inventory conditions and should not be a significant issue.
FULL TRANSCRIPT
Speaker 1 0:00
All the nests, and then I'll make sure there's ever an issue in the future with those, because he charges on his make ready of the property to something that we will come back out for just to make sure that they stayed on. But on the topic of pest control, anything else, fundamental wise, I do look down here as well. And for me, I get a lot of black field crickets, depending on whether so things like that, like crickets, or any other type of insights it will be at your responsibility to maintain. So I just recommend, if you want to hire someone to come out here and spray like quarterly. That's what I do. And I look down here and
Unknown Speaker 0:47
hold great company, yeah.
Speaker 1 0:51
Of course, they turned like 120 every quarter. So like, Yeah, and so it takes COVID, pays, air filters, remember to change that. Help on that, because we do a one time maintenance inspection per year, at least just one time a year, that's going to be sometime next fall or winter, and the maintenance coordinator is going to be tested directly. They'll let you know three weeks in advance. Hey, I need to do my maintenance inspection. So what if it does become fine, done either when you're here or when you're at work, at your preference. And he'll check air filter, he'll check all appliances, and you'll check AC, something like that, and then it's out of your hair. Okay? Five minutes Other than that, we won't come here. I typically want to unless there's emergency, unless you ask me to there's a work order. Well, for those are super simple. I'm gonna go ahead and take care of everything that we talked about today, but then going forward, if you need anything, just go through that folio. It's a bit of work order. And then we have a maintenance coordinator who will reach out to you immediately. So it's super easy, super simple. We always have. We have a person for like, every single trade and things like that. So amazing. Do you have his cell? I'll take down yourself when you've done everything, ascending behind so you have it. And then let's see what's your 325277558, point of contact.
Speaker 2 2:22
Throw. I appreciate you being so helpful, and I feel like it's probably harder. Yes, they're not. Yeah, absolutely. Did you get the acting figure out? Acting for the AC? Um, no, no, not yet. Yeah, I haven't. I just need to call them. Yeah,
Speaker 1 2:57
they're not responsive with those sort of things. If I get any extra info, I'll let you know. But we create a hands off experience for our planners, so like we take over pretty much like they're gone. If I get any more info, I'll let you know, but you call them, they'll help you get it taken care of
Unknown Speaker 3:15
this morning, since I worked till
Speaker 3 3:21
later, any like additional wasp nests in the back or anything that you had really been back there? Much Cool. Thank you.
Speaker 4 3:34
Okay, thank you. Have
Speaker 1 3:54
to hit you thank y'all. I'll double check. I'll text you when I get to my office. If person or I have my laptop in the car, I'll check in when I get the car on that laptop, I'll text you and let you know if I have it or don't have it. 90% of time they don't give it to us, what they'll do is reset it. But these are super easy. This actually has instructions here on how to reset it, but go on YouTube,
Unknown Speaker 4:16
search, TV, reprogram. These are super easy. I just don't do it should take.
Speaker 1 4:22
They're easier than the then inventory conditions, no. Working.
Transcribed by https://otter.ai