1600 S 1st Unit 301: Otter AI
OVERVIEW
Jake and Michelle discussed various issues related to their new living arrangements. Jake mentioned difficulties signing up for a package service and not receiving clarification on access. Michelle offered to add a note to check on this. They also discussed the HOA's management, noting the lack of on-site personnel and the need for business experience. Jake inquired about dryer vent cleaning and door lock functionality. Michelle clarified that the fridge, washer, and dryer are not warrantied, and pest control is the resident's responsibility. They also discussed the location of air filters and the need for a one-time maintenance inspection. Jake requested another key fob and mentioned a minor cosmetic issue.
ACTION ITEMS
[ ] Schedule the one-time maintenance inspection with the maintenance coordinator.
[ ] Reach out to the HOA to follow up on the package delivery service setup.
[ ] Use double-sided tape to fix the loose item in the bedroom.
[ ] Coordinate with the property management to receive the requested key fob.
OUTLINE
HOA and Package Service Issues
- Speaker 4 mentions difficulties in signing up for the package service and not receiving any clarification on how to access it.
- Speaker 6 offers to add a note to check on the package service issue and mentions needing to go to the post office for a mailbox key.
- Speaker 4 describes the HOA as the craziest they've ever dealt with and notes the lack of on-site management.
- Speaker 4 speculates that the HOA president is an older woman with no business experience, which they believe is necessary for managing finances.
Dryer Vent and Door Lock Questions
- Speaker 4 asks about the dryer vent, which vents directly into the room, and whether it needs cleaning.
- Speaker 6 explains that dryer vents usually vent outside and suggests it might need cleaning.
- Speaker 4 confirms they followed the instructions for the dryer vent and asks if there's anything else needed.
- Speaker 6 inquires if Speaker 4 watched the video for the door lock and mentions they wanted it at their other apartment.
Furniture Delivery and Package Service Clarification
- Speaker 4 asks about how furniture deliveries will be handled and whether packages will be placed in the big packages section.
- Speaker 6 explains that deliveries can either be placed in the package section or coordinated with the resident.
- Speaker 4 mentions they have Amazon packages in the package section but can't access them because they haven't received further instructions.
- Speaker 6 suggests reaching out to the HOA for clarification on the package service setup.
Key Fob and Maintenance Inspection
- Speaker 4 requests another key fob from Stephanie, which is being sent to the HOA.
- Speaker 6 explains that the key fob will be brought over once it arrives at their office.
- Speaker 6 mentions a quick walkthrough, including the location of air filters and the need to change them every 90 days.
- Speaker 6 informs Speaker 4 that the fridge, washer, and dryer are not warrantied, and any issues with those will be at the resident's expense.
Pest Control and Maintenance Access
- Speaker 6 explains that pest control is the resident's responsibility and can be handled by hiring a company.
- Speaker 4 asks about accessing the main section, and Speaker 6 suggests it might be on the second floor.
- Speaker 6 mentions a one-time maintenance inspection that will be scheduled in the winter months.
- Speaker 4 confirms they will be notified three weeks in advance for the maintenance inspection.
Cosmetic Issues and Final Remarks
- Speaker 4 mentions a small issue with a decorative item in the bedroom that might fall off.
- Speaker 6 suggests using double-sided stick tape to fix the item and confirms it would be okay to do it themselves.
- Speaker 6 concludes the meeting by offering to help with any other questions and thanks Speaker 4.
- Speaker 4 confirms they are all set and thanks Speaker 6 again.
FULL TRANSCRIPT
Unknown Speaker 0:16
How are we going? Jake, Michelle, nice to meet you. Come on it.
Unknown Speaker 0:20
Sorry. I have nothing yet. I just got
Unknown Speaker 0:23
back in town. How are you enjoying your mood?
Speaker 1 0:26
It's been it's been slow. Obviously, I haven't had things yet. I have just been working a lot. So I'm just trying to get everything in order as
Unknown Speaker 0:36
I can.
Speaker 2 0:37
Yeah, awesome. Do you have any questions for me regarding
Speaker 1 0:40
so I tried to sign up for the packages placed downstairs, like I have an account already, and then I texted that number. They said, but I haven't heard back, and I haven't gotten any clarification on how to get in there.
Speaker 3 0:54
Okay, I'll add a note to check on that, and then my mailbox key. I'll have to go to the post
Unknown Speaker 1:02
office for Yeah, the USPS, can
Speaker 4 1:04
I bring in a digital copy of Lily's? I'm guessing probably,
Unknown Speaker 1:11
yeah, that's something that we don't have full clarification.
Unknown Speaker 1:13
People are crazy.
Speaker 1 1:16
That's what like the craziest HOA I've ever dealt with, and I've dealt
Speaker 2 1:20
with so many of them. Yeah, it's pretty unfortunate this location doesn't have anybody on site to handle anything
Speaker 1 1:29
she lives like right down the street, or interesting. She's interesting.
Speaker 5 1:33
So not great, no, she's okay. I just, I
Speaker 1 1:38
think that she probably is the President because she's, like, an older woman and doesn't have much to do. That's fair, but I don't know, like, I feel like when you're on the HOA, you have to have some kind of, like, business experience, just because it is, like, a lot of financials. Well, especially condo base, yeah, for sure, yeah. Well, I don't think apartments don't have HOAs, though, no,
Speaker 2 1:59
but like, Hoa for, like, a neighborhood, oh yeah, oh yes. Like, the condos are
Speaker 1 2:04
really crazy just because the maintenance and all that stuff. So it's like, somebody really needs to, like, know what they're doing. So interest, it's interesting. But other than that, I'm trying to think if there's any other questions for our big boxes and stuff. I've just been, like, honestly, and they kind of just going over to the trash cans over there. Is that, like, where they do that?
Speaker 2 2:24
Yeah, I guess that that cool is acceptable.
Speaker 1 2:29
But yeah, I think everything else is pretty also,
Unknown Speaker 2:32
when I moved in, this thing was out
Speaker 1 2:35
and so that there was a bag of the front door that I put out that was in here. So when I first moved in, this was this thing was out, so that when I turned this on, like all of the fluff came out, I put it back in. But did that need to be cleaned every so often?
Speaker 2 2:57
I'm guessing, probably, since it vents directly into this room. That's a pretty curious thing, because usually dryer vents vent outside.
Speaker 1 3:13
Yeah, this vented Right, right in here. Okay, so, yeah, that was off when I got in here, but it does. I know that it needs to be on, so I just followed the instructions on
Unknown Speaker 3:24
the that bottom left corner, okay,
Speaker 1 3:29
and that was kind of just what I did. So I don't know if there's anything that needs to be done with that.
Unknown Speaker 3:40
And I think that's honestly it
Speaker 2 4:01
okay and you watched the video for your door lock and got that.
Speaker 6 4:04
Oh, yeah. So I have actually wanted it at my other apartment, okay? And I think that I do it right
Speaker 1 4:12
away. I mean, I haven't tried it from the outside, but I really doubt someone's gonna
Speaker 2 4:16
come climbing up here and try to get in. That's reasonable. Yeah, yeah. Don't lock yourself out.
Speaker 1 4:20
Yes, yeah, no, well, I don't think you can lock yourself out of these. Well, that's because you have to pull up to lock it. Okay, yeah, so it could be both. You have to spin it three times and then pull up. So it's pretty complicated to lock but, yeah, I think that's pretty much that's pretty much it. I mean, when I start ordering my furniture, how does it get like, if it's just, like, a delivery to drop off, are they gonna put it in that big packages section? Or, like, how do they get in? Yeah,
Speaker 2 4:56
I'm guessing that that would be either that or that, they would just coordinate with you, like, being here. And then it would be like, a similar situation to, like, if you were in a house where you like, yeah, give them access to this. Couple
Speaker 1 5:12
of them are just like, and for Wayfair and stuff like that. They just, like, drop stuff off. And so I was just, I don't know how they do that. I mean, I guess Amazon gets in, but, yeah, I think I have Amazon packages in that package place. Okay? I just don't, I can't get in because I don't have but I'm in the system like I did exactly what they told me to do on that door. Instructions. I just haven't gotten any further instructions.
Speaker 2 5:38
Okay? And they're supposed to reach out to you, is what you're saying.
Unknown Speaker 5:42
So we're supposed to reach out to them, per their little sign.
Speaker 1 5:46
So I did text them and say, like, my unit number, my name, let's say I
Unknown Speaker 5:52
took a picture of this. I
Unknown Speaker 6:04
so that's what they have down there.
Unknown Speaker 6:17
Okay, and have you, I'm
Speaker 1 6:19
on I'm on lock, sir, so you've been approved. I don't
Speaker 2 6:24
think. I don't know, okay, I guess maybe at least what I'm reading on there, it specifically stated, once your account has been approved, then you'll have access.
Speaker 1 6:32
But I did this, like, a week and a half ago. Okay,
Unknown Speaker 6:39
yeah, April 13,
Speaker 2 6:41
okay, I can look into it. We that's just like communication with the HOA. We don't necessarily as property management. We don't have any kind of authority or power over that packaging service, stuff that's all run through the HOA. So that's maybe something that you could confirm with them, yeah, so
Speaker 1 7:04
this is what I sent to the number that they said to send it to. Okay,
Speaker 2 7:13
yeah, I might, if I were you, I might reach out to the HOA and ask them, say, Hey, I'm I'm trying to set up this package service. I know that I have packages on site, and I have done as per the instructions. And I'm wondering, are there next steps, or am I supposed to hear back and kind of get that confirmation from the HOA? Because they're,
Unknown Speaker 7:42
they're in charge of, like the home site. Okay, cool. And
Speaker 1 7:44
then also, I requested from Stephanie another
Speaker 2 7:49
key fob. Yes. So the key fob we had, we sent out to the HOA so we are waiting because you haven't, don't have your mailbox set up. We sent it to our office. So as soon as we get it in, we'll bring it over to you. Cool. Okay, that's pretty much all I've got cool. So I'm gonna run through my quick spiel walkthrough that I kind of have to do. So the air filter locations, you know where those are correct. So, oh, it's usually
Unknown Speaker 8:21
in that closet, though, right? Usually in that closet,
Unknown Speaker 8:27
though, right? Yeah, this guy,
Speaker 2 8:29
so right in that bottom section is where your air filter goes. So you don't have any animals or anything. So you'll probably change that out every like 90 days. Okay?
Unknown Speaker 8:42
It should be new, okay, cool.
Speaker 2 8:48
And then your appliances, so your fridge and washer and dryer are not warrant Yeah, warrantied. So that's gonna be something. If something were to happen with those we will send like appliance care out to this is under them, right? This dishwasher, correct? Yeah, so
Speaker 1 9:08
dish, I watched it one time and it like did not work, but it seems to have worked this time. Okay,
Speaker 2 9:13
so, yeah, dishwasher, the range, microwave, all of those items are under warranty. So those things, those are things that will come out and fix, but just the washer, dryer and the fridge, if we send somebody out, that would be at your expense. And then you're also responsible for pest control, so any sort of bugs, anything like that, you can spray or hire a company to come and spray for that type of stuff. I don't have a yard.
Speaker 3 9:47
And then, oh, how do we get to the main
Unknown Speaker 9:52
section? That's a great question. I'm guessing
Unknown Speaker 9:58
it's probably the
Speaker 2 9:59
second floor somewhere. Yes, I believe that there is an exit on the second floor. Looks like there's probably a door there, and there's probably a door maybe under you cool. And there's gonna be a one time maintenance inspection. So our maintenance coordinator is gonna schedule that with you, so that's gonna be probably sometime in like, the winter months. Okay, so he'll reach out to you about three weeks in advance on your schedule, you'll be able
Unknown Speaker 10:27
to come in without me.
Speaker 2 10:30
Yes, I believe that's something that they can do, but it'll be coordinated.
Speaker 1 10:35
Okay, yeah, perfect. I am just like, kind of half here, half not all the time. So awesome. I Yeah.
Speaker 2 10:44
And then cosmetic issues, those are things that we don't handle. But functional issues will come in and handle any sort of
Unknown Speaker 10:50
but other than that, that's all I have for you. I
Speaker 1 10:53
do this thing that little like fun thing in the bedroom is falling off. I don't know if that's something. I think they got it up there. Doesn't bother me. I just don't want it to like,
Unknown Speaker 11:04
fall or anything.
Unknown Speaker 11:12
Okay.
Unknown Speaker 11:19
Yeah, it looks like this.
Unknown Speaker 11:22
I mean, I can get double sided stick tape and do it myself. Okay,
Speaker 2 11:25
yeah, that would probably be okay, ideal. I just
Speaker 1 11:29
didn't want to do anything with that and mess it up.
Unknown Speaker 11:35
All right. Awesome.
Unknown Speaker 11:37
Well, you're all set. Cool. I Cool.
Unknown Speaker 11:43
Well yeah let me know if there's anything else. Thank you. And
Unknown Speaker 11:48
did you get up again.
Unknown Speaker 11:52
Yeah, that is so wild to me.
Transcribed by https://otter.ai