8201 Parkdale Cv: Otter AI
OVERVIEW
The conversation revolves around maintenance issues in a rental property. Speaker 1 reported low water pressure in the kitchen and a rickety door, which Speaker 2 confirmed would be addressed through a maintenance request. Speaker 2 clarified that the property manager handles functional issues but not touch-ups or appliance replacements unless due to user error. Speaker 1 was concerned about the responsibility for appliances and was advised to document any pre-existing issues in the inventory form. Speaker 2 also confirmed the location of the air filter and electrical box and explained the responsibilities for pest control, yard maintenance, and appliance repairs.
ACTION ITEMS
[ ] Fix the rickety door that is not properly secured on the track.
[ ] Submit a maintenance request for the low water pressure issue.
[ ] Follow up on the status of the missing shed in the backyard.
OUTLINE
Maintenance Issues and Requests
- Speaker 1 mentions a maintenance request for low water pressure in the kitchen, which affects the shower and sink.
- Speaker 1 explains that the low pressure is so bad that their sister and mother had to stay at a hotel to shower.
- Speaker 1 notes that the door is rickety and the track is not screwed in, suggesting a need for a handyman.
- Speaker 2 confirms that they will put in a maintenance request for both the door and the water pressure issue.
Clarification on Maintenance Responsibilities
- Speaker 1 inquires about the scope of maintenance requests, wondering if it includes minor touch-ups or just major functional issues.
- Speaker 2 clarifies that maintenance handles anything that is not functioning properly, but not touch-ups or paint.
- Speaker 1 points out another door that is slightly more secure but still not sitting right.
- Speaker 2 mentions that Stephanie had reached out about maintenance on the SEC property, reassuring Speaker 1 that they are not responsible for that.
Discussion on Property Maintenance and Appliances
- Speaker 1 mentions seeing a mower and asks about the property line and the shed in the backyard.
- Speaker 2 confirms they will check if the shed will be replaced and notes that the property line was discussed with the mower.
- Speaker 2 explains that the air filter is in the hallway and the electrical box is outside in the back.
- Speaker 2 clarifies that the owner covers the washer, dryer, and fridge, while Speaker 1 is responsible for any issues with these appliances.
Inventory and Responsibilities
- Speaker 1 asks if they need to take the appliances with them when they leave, and Speaker 2 confirms they do not own the appliances.
- Speaker 2 advises Speaker 1 to note any cracks or issues in the inventory form to avoid being charged for damages they did not cause.
- Speaker 1 mentions difficulty accessing the inventory form on their phone and plans to fill it out on their laptop.
- Speaker 2 emphasizes the importance of documenting any issues with pictures or videos for future reference.
Final Clarifications and Action Items
- Speaker 1 asks about contacting the city for water pressure issues and whether it would incur charges.
- Speaker 2 confirms there is an option for water pressure issues on the maintenance request form.
- Speaker 2 reiterates their role in handling all issues and reassures Speaker 1 that they are there to help.
- Speaker 2 outlines their action items: putting in a work order for the door and inquiring about the shed.
FULL TRANSCRIPT
Unknown Speaker 0:23
Hey, how's it going? Jake, good video,
Unknown Speaker 0:28
it's a ghost town around here.
Speaker 1 0:29
It's all right, you're all did you have any questions for me? Um,
Speaker 2 0:36
yeah, I was wondering. So in the kitchen, I don't, I don't know if this was actually part of the walkthrough, or whatever. I think you said it wasn't, but
Unknown Speaker 0:44
I put in a maintenance request last night
Speaker 2 0:47
for little pressure, because there's like, It's okay at the sink, but then, like in the shower, it just like, barely, we barely get anything. So my sister and my mom came down with us too. She had to go to go to a hotel last night to shower because it was just like impossible. So I put into my answer request for that, I don't know, I don't know what would be causing that. I thought maybe there's just, like, air in the, you know, in the pipes, like, let it run for a minute and never really got any better.
Unknown Speaker 1:16
So okay, yeah, absolutely. And then
Speaker 2 1:19
this door was, like, kind of rickety, and we were trying to figure it out. So I just pulled it out and realized that this entire track that it's supposed to be on isn't screwed in in any way. Okay, so I don't know you guys have like, a handyman on We do, yeah.
Speaker 1 1:35
So a maintenance request. I'll, I'll put in a maintenance request for that. Okay, let me
Speaker 2 1:41
I didn't know if it was like, for more obvious things, or if they come inside and do stuff too, or No,
Speaker 1 1:46
they'll cut. Yeah. Though, anything that's not functioning they'll handle. So, like, as long as it's not, like, touch up on paint or things like that, functionality stuff is something that will
Speaker 2 1:55
definitely handle. And then I think the rest of yours are actually great. And then this one I didn't actually take out, but
Unknown Speaker 2:02
it's kind of
Unknown Speaker 2:06
kind of janky as well. Seems slightly more secure
Speaker 2 2:08
than that one, but I don't know if you can tell it just doesn't quite sit right. Anyway, not anything. Let's see a
Speaker 1 2:22
little roll. And I think Stephanie had mentioned that you'd reached out about, like, maintenance on the SEC property, or, like, their lawn, right? So you definitely don't have to, you're not responsible for that. Okay,
Speaker 2 2:36
well, it actually worked out well, because there was a mower out here yesterday, like, but basically, right when we got here, he was mowing the backyard, and we kind of asked him what like, where he mows, and what the property line is like. But trying to think, Oh, I was gonna ask there was a shed in the backyard when we toured the place, and it's no longer there. And we have quite a bit of stuff, since there's no garage here that we were planning to put in there, so I didn't know if they were planning to replace that or that's
Speaker 1 3:07
a good question. I can definitely check on that and see if that's something that they're planning on putting back. I know that maybe
Speaker 2 3:16
like a little beat up or something, but I mean, Anything's better than not having one at all because, yeah, we, we got quite a few things to put in it. So okay,
Unknown Speaker 3:28
but yeah, that's good to know about those
Speaker 1 3:36
yard Okay, now I think I'm done. Okay, yeah, for sure. Cool. So I just got to run through my quick little spiel. You know where your air filter is
Speaker 2 3:45
right in the hallway, there need a lottery to change it probably correct.
Speaker 1 3:49
Yeah. And then your electrical box is outside in the back, if you've seen that. And then the appliances that you have, all the appliances except for the fridge, the washer and the dryer are covered by the owner. So if anything were to happen with the fridge or washer or dryer that would be we would send somebody out in order for them to, like, look at it and do a quote, but it would be under it would be covered by you. Moving forward, if it's a large expense, I would recommend to like, if it's something that you don't want to put your money into, we can take an appliance off, and you can bring your own appliance and put it on. That being said, we do provide you with newer appliances. They're all in working order. This is probably something that you're not going to encounter during the period of your lease, and
Speaker 2 4:39
I don't have to take those with me when I leave, right? If I don't want to. I mean, I know she mentioned something like that, like it sounded like we own those appliances.
Speaker 1 4:47
You do not own the appliances. No, yeah, yeah. It's not just
Speaker 2 4:52
if they break and we replace of those are obviously going to be ours. So okay, yeah,
Speaker 1 4:56
if they if you replace them, then you would replace them with your own item. But the ones that are on property, it's not that you own them, it's that the reason that it's set up like this is typically fridge and washer, dryer when they break, or anything like that. It's mostly user error, and that is why it's set up that way, and then all of the other appliances typically are not going to experience user error with like the oven and microwave and things like that.
Speaker 2 5:29
That makes a lot more sense. I Is it worth like noting it? I mean, I don't care. But just like that, there's cracks that I didn't cause. I just and when we move out, I don't want
Speaker 1 5:38
to, I would hide it, yeah, anything that you have any sort of, like, reservation about or even notice? Yeah, I would 100% recommend putting it in your inventory form. That's like, what it's for, right? I tried to
Speaker 2 5:53
click on that link on my phone this morning, and I wasn't able to do it. So I have to track on my laptop if they might work on that. But yeah, I'll fill that out at some point today. Okay,
Speaker 1 6:02
yeah, the definitely, any, yeah, anything, honestly, anything that you notice at all is worth noting. Make sure that you've, like, taken pictures, taken, maybe even a video, like going through the property. It's helpful for you moving forward, right? So you have reference for all of those items, saying, This is what happened. This is what it looked like when I moved in. And then moving forward, you'll be responsible for pest control, yard maintenance, which you're aware of. And then, like I said about, the drawer will fix functioning things. So you've already know how to submit a work order. You've already done that. The portal is where you'll submit any sort of work orders moving forward. But we don't come out for, like, touch ups or, like, any sort of maintenance based item. Cool. That's all I have for you. Okay, did you have anything else for me, or any additional questions after No, I
Speaker 2 7:06
don't think so. When, like, for the water pressure, because I contemplated, just, like, calling the city to see if they could come out and look like, maybe the valves not fully open or something, but I just didn't know what you're out to take because I'm like, I don't know if the city charges. And so if I had done that and I gotten, like, you know, there was something wrong with it, I'd obviously have to contact you guys, right? Anyway,
Unknown Speaker 7:29
there was a water pressure like option,
Unknown Speaker 7:31
like default option on there, so that was encouraging.
Speaker 2 7:34
Okay, yeah, I don't have any questions. I just appreciate it if you'd inquire about that
Unknown Speaker 7:39
shed in the back,
Speaker 1 7:41
because that's, yeah, absolutely, I'll make sure. So my action items follow up is to put in a work order for the drawer, since it's obviously not functioning as it should, and then to also inquire about the shed and see if that's something cool, awesome. Well, I appreciate it. Yeah, absolutely. Have a great rest of your day. Yeah,
Speaker 2 8:00
thank you too. Sorry. I feel like know,
Speaker 1 8:04
that's what that's my job, you know, I'm here to figure out all the issues.
Unknown Speaker 8:14
Yeah, have a great one.
Transcribed by https://otter.ai