7024 Vail Ridge - Ottor AI

7024 Vail Ridge St - <> Treaty Oak Property Management Follow Up

Transcript

Action Items

• [ ] @Alysia Conway - Send work order to MDR to assess the property and provide an update on the roof leak.
• [ ] @Alysia Conway - Coordinate with vendors to schedule repairs once the tenants have moved out.
• [ ] @Alysia Conway - Obtain Matthew's reserves and initiate the make-ready process.
• [ ] @Adrienne Laosa - Follow up with Matthew on the status of his other property on South First Street.

Outline

Introduction and Initial Greetings

• Matthew Hales and Adrienne Laosa exchange greetings and discuss their recent travels.
• Matthew shares a mishap with American Airlines regarding a destroyed piece of luggage.
• Adrienne recounts a similar experience with luggage theft at the airport.
• Adrienne introduces Alyssa, a team member who will assist with the onboarding process.

Property Walkthrough and Initial Impressions

• Adrienne mentions a recent meeting about the property and asks Matthew if he has any questions.
• Matthew confirms that the property needs significant repairs and has budgeted around $10,000 for them.
• Adrienne notes that the tenants were difficult but mentions the next steps, including signing the management agreement.
• Adrienne outlines the plan to line up vendors, schedule utilities, and install a convo lock box for the tenants.

Discussion on Property Repairs and Vendor Coordination

• Alyssa inquires about the status of repairs, specifically regarding a leak from the solar install.
• Matthew explains the back-and-forth with the solar company and the current status of the leak.
• Adrienne suggests using a moisture meter to check for internal damage and mentions the possibility of sending a roofer.
• Adrienne confirms that Sergio's estimate for paint and drywall repair includes ceiling repair.

Handling Solar Company and Roof Repairs

• Adrienne discusses the challenges of involving the solar company and suggests using Sergio for interior repairs.
• Matthew agrees to try contacting the solar company again and considers reimbursement if necessary.
• Adrienne explains the process of sending a work order to MDR and checking the roof's performance during spring weather.
• Adrienne mentions the importance of addressing roof issues to prevent long-term problems.

Onboarding Process and Property Management Details

• Adrienne outlines the onboarding process, including signing the management agreement and setting up landlord insurance.
• Matthew is advised to keep utilities in his name until an executed lease is in place.
• Adrienne explains the process of handling tenant move-out and security deposit deductions.
• Adrienne mentions the importance of having the property professionally photographed and listed for lease during the leasing season.

Additional Properties and Future Plans

• Adrienne inquires about Matthew's other properties, including a condo on 1600 South First Street and another near McKinney State Falls Park.
• Matthew confirms that he has a tenant on a lease for the condo and mentions a recent rent reduction.
• Adrienne shares information about another property they are leasing nearby and expresses interest in managing Matthew's other properties.
• Matthew agrees to consider handing over management of his other properties to the team.

Final Instructions and Next Steps

• Adrienne and Alyssa provide final instructions for the onboarding process, including signing documents and receiving next steps via email.
• Matthew is advised to keep utilities on until further instructions and is reassured about the team's support.
• Adrienne and Alyssa express excitement about working with Matthew and emphasize their availability for any questions.
• The meeting concludes with mutual agreement on the next steps and a positive outlook for the property management process.