Creating a delinquency report in Appfolio & sending notices

In real estate leasing, 'delinquency' refers to a situation where a tenant fails to fulfill their financial obligations under the lease agreement, typically by not paying rent or other charges (e.g., late fees, utilities, or maintenance fees) by the due date.

Delinquency can lead to further actions such as late payment notices, penalties, or even eviction proceedings, depending on the terms of the lease agreement and local landlord-tenant laws.

What we do at Treaty Oak Property Management in case of delinquency

On the 5th of every month, we generate the 'Delinquency (As Of)' report from the reports section.

2. Once the report is created, delinquent rent will be visible under 'Accounts Receivable.'

3. The next step is to send late rent notices to tenants, urging them to pay their dues promptly to avoid incurring late fees. The late rent notice looks like this. This notice is created in zipforms and sent to the tenants after getting it signed by the PM.

Email template for late rent payment

Send the below template with the late rent notice attached to the tenants through Appfolio.

Dear [Tenant's Name],

I hope this message finds you well. This is a formal notice regarding your rent payment for the property located at [Property Address], which is currently overdue.

As of today, [Current Date], we have not received your rent payment for the month of [Month/Year].

Please remit the outstanding rent amount of [Amount Owed] immediately. You can make the payment through your online portal.

Failure to address this matter promptly may result in additional late fees as outlined in your lease agreement, and it may also initiate further actions, including but not limited to, termination of your lease and eviction proceedings.

Thank you for your prompt attention to this important issue.

4. The tenants that are unable to pay the rent will receive the notice to vacate on the 10th of that month. This notice is created in ZipForms and sent to the tenants after getting it signed by the PM.

Email template to vacate the property

Send the below template with the notice to vacate the property attached to the tenants through Appfolio.

Dear [Tenant's Name(s)], This is an official notice to vacate the property at [Rental Property Address] due to nonpayment of rent. As of [Insert Date], you owe $[Insert Amount] for the period of [Insert Period]. You are required to vacate the property by [insert deadline, per local laws]. Failure to comply may result in legal action, including eviction. If full payment, including late fees, is made before the deadline, this notice may be rescinded. Let us know if you have any questions.