The Screening Processes
INTRODUCTION:
Screening
As part of the rental application, we use a third-party service to conduct a comprehensive screening, which typically includes:
Applicant Details:
Credit Check – A report from Experian showing your credit score and payment history.
Credit Score Factors and Credit/Collection History
Rent Repayment History
Landlord - Tenant History
Criminal/Public Records History
Sexual Offender Registry
Watchlist
Bankruptcies and Liens
CREDIT SCORE: FICO
FICO: Reviewing FICO Score Process LOOM
- Must be 650+
- 620-649 and everything else looks great, will accept with a double deposit
What are you looking for in the FICO report? 650+ FICO, any monies owed (YELLOW BOXES) to past landlords, apartments or mortgage payments. 1 per 12 month period OK
CREDIT SCORE NOT DISPLAYED
Sometimes when after clicking screen applicants and when screen results are viewed, you may get the screen without the FICO score.
REASONS FOR NOT HAVING THE SCORE AND WAY FORWARD
E-Mail Template for the applicant
Subject: {Property Address}—Follow up on your Rental Application.
Hi {Applicant's Name},
I hope you're doing well. I wanted to follow up with you regarding your rental application for {Property Address}. During the screening process, the report returned a status of "No record found with Experian," which requires a manual review before we can proceed further.
There are a few common reasons this can occur:
- No established credit history (no open trade-lines in the last 24 months)
- A credit freeze may be placed on your credit file
- There might be a data mismatch between your application and what Experian has on file to move forward, we kindly request that you:
- Confirm whether you’ve established credit or currently have a credit freeze in place
- Verify that your application details (name, address, date of birth, and SSN) match exactly what appears on your official documents
Once this information is confirmed, we can proceed with the re-screening.
Please feel free to reach out if you have any questions or need assistance with this process.
Best regards,
Updating & rescreening an applicant in AF if they entered the incorrect first name during the screening process:
RESCREENING:
The general ledger shows only one charge and payment for this applicant's screening.
RENEWAL LEASE ADJUSTMENT SCREENING:
Before processing renewal lease adjustment application screening please ensure the $250 lease adjustment fee has been paid. This can be found on the tenants AppFolio page by clicking on the ledger hyperlink. Below is an example for reference:
